Key Responsibilities
Own test strategy, planning, and execution for Partner Portal features across releases
Design, develop, and maintain detailed test plans, test cases, and reusable test scripts aligned to business requirements
Perform functional, regression, integration, and UAT testing, ensuring complete coverage of critical workflows
Validate end-to-end partner lifecycle flows including:
Lead management and routing
Opportunity management workflows
Deal registration processes
Partner onboarding journeys
Test and validate role-based access control (RBAC) and ensure correct data visibility across partner user types
Execute integration testing across Salesforce modules (Sales Cloud, Partner Communities, etc.) and external systems (APIs, middleware)
Identify, document, and track defects using tools like JIRA; drive defects to closure with clear reproduction steps and impact analysis
Collaborate closely with Business Analysts, Developers, and Product Owners to refine requirements and ensure testability
Participate in sprint ceremonies, backlog grooming, and release planning from a QA perspective
Support release cycles, including pre-release validation, production smoke testing, and post-deployment verification
Validate UI/UX consistency, usability, and cross-browser/device compatibility for portal users
Ensure data integrity, validation rules, and security compliance across partner workflows and integrations
Continuously improve QA processes, test coverage, and automation opportunities
Required Skills & Experience
Must have minimum 5+ years of relevant experience
Strong experience in functional, regression, integration and UAT testing
Hands-on experience testing Salesforce ecosystems (Sales Cloud, Experience Cloud / Partner Portal)
Experience validating RBAC, data security, and multi-tenant access scenarios
Solid experience with defect tracking tools like JIRA and test management tools
Good understanding of Salesforce objects (Leads, Opportunities, Accounts, Cases
Good understanding of SQL for data validation and backend verification
Knowledge of security testing and role hierarchy validation in Salesforce
Basic SOQL knowledge for data validation
Experience working in Agile/Scrum environments
Good to Have Skills
Exposure to
test automation tools
(Selenium, Cypress, Playwright, or similar)
Experience with
CI/CD pipelines
and release validation
Knowledge of
performance testing basics
(JMeter or similar)
Understanding of
data privacy and compliance standards
