About this role:
Wells Fargo is seeking a Senior Network Engineer.
In this role, you will:
E911 Operations, Testing & Compliance:
Act as an internal
E911 subject matter expert
and liaison between Wells Fargo and national E911 service providers (e.g., Intrado), supporting planning, validation, and transition of E911 data into Public Safety Answering Point (PSAP) systems.
Partner with multiple E911 project teams across all phases of E911 enablement (Discovery, Design, Enablement, Testing, and Transition to Operations).
Design, execute, and document
E911 test plans and scripts
to validate emergency call routing, location accuracy, and PSAP connectivity.
Assist in remediation activities identified through audits, testing gaps, or regulatory findings.
Download, modify, and validate facility floor plans; design and map Emergency Response Locations (ERLs).
Procure, update, and manage
Emergency Location Identification Numbers (ELINs)
in coordination with E911 service providers.
Caller Line ID (CLID) Verification:
Support
Caller Line ID verification and compliance
for Wells Fargo–owned telephone numbers.
Conduct validation activities to ensure accurate outbound calling identification aligned with regulatory and business requirements.
Partner with engineering, operations, vendors, and compliance teams to remediate CLID discrepancies.
Maintain audit‑ready evidence and controls documentation for CLID compliance.
Audit, Controls & Metrics:
Support internal and external audits related to E911 and voice compliance controls.
Gather, track, and report monthly operational and compliance metrics; provide summaries to leadership.
Ensure all compliance activities are properly documented and retained in SharePoint and other enterprise repositories.
Collaboration & Enablement:
Work closely with network engineering, voice operations, compliance, legal, and project teams to meet program objectives.
Assist with onboarding and training of junior staff and serve as a point of escalation for complex compliance issues.
Provide technical guidance and recommendations that are cost‑effective and aligned with business requirements.
Required Qualifications:
Strong written and verbal
communication skills
Proven ability to work across
multiple teams and project groups
Solid technical knowledge of
telecom/telephony environments
; VoIP experience preferred
Intermediate proficiency with
Microsoft Excel, Word, PowerPoint, Visio, and SharePoint
Strong
organizational, time management, and documentation
skills
High attention to detail and compliance‑focused mindset
Desired Qualifications:
5+ years of experience in
network engineering, business systems analysis, or telecommunications support
Experience working in environments requiring
strong regulatory, audit, or compliance discipline
.
2+ years of experience in
telecommunications, voice engineering, or technology management
Intermediate skill level with
Microsoft Office Suite
and SharePoint
Job Expectations:
Working knowledge of
E911 state regulations and guidelines
3+ years supporting or managing
enterprise telephony systems
(PBX, KTS, VoIP)
3+ years supporting
Cisco VoIP or Cisco network infrastructure
Experience supporting
E911 enablement or emergency services programs
Prior Wells Fargo experience and familiarity with
Wells Fargo Technology Project Methodology
preferred
Posting End Date:
30 May 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit
Disability Inclusion at Wells Fargo
.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our
Drug and Alcohol Policy
to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
