What success looks like in this role:
1) Customer Network Architecture & End-to-End Design Leadership (Primary)
Own the
end-to-end network architecture
for large/complex customer environments (multi-site, multi-cloud, hybrid, regulated).
Lead
architecture discovery
: current-state analysis, application dependency mapping, traffic flows, capacity baselining, and risk assessment.
Produce
high-quality architecture artifacts
, including:
High-level and low-level designs (HLD/LLD)
Reference architectures and patterns
Logical/physical diagrams, segmentation models, routing & switching plans
Security and resiliency designs (fault domains, HA, DR)
Bill of materials, licensing alignment, and cost/risk trade-offs
Define and validate target-state architecture across:
Data center / campus / WAN / branch
SD-WAN, SASE, ZTNA integration
Load balancing (L4/L7), DNS/DHCP/IPAM
DDI, NAC, segmentation, micro-segmentation (where applicable)
IPv4/IPv6 strategy, BGP/OSPF/ISIS, EVPN/VXLAN (if required)
Ensure designs align to
customer business outcomes
(growth, M&A, compliance, cloud adoption, user experience, cost controls).
Hands-on expectation:
Ability to validate designs via config prototypes, lab testing, packet capture, and troubleshooting in real environments.
2) Operational Stabilization & Network Reliability Excellence (Primary)
Lead the stabilization of network operations by establishing and driving:
Operational maturity
(standard operating procedures, runbooks, escalation paths)
Incident reduction program
using RCA, problem management, and corrective action plans
Change governance
with standardized change templates, risk scoring, and backout plans
Configuration standardization
(golden configs, compliance checks, drift detection)
Resiliency improvements
: elimination of SPOFs, HA consistency, redundancy validation, failover testing
Create a
Network Reliability Plan
with measurable targets:
Availability / downtime reduction
MTTR improvement
Change failure rate reduction
Alert noise reduction
Performance SLOs (latency/jitter/loss) aligned to app needs
Build “
Day-2 Operations
” readiness:
Monitoring/telemetry baselines (SNMP/streaming telemetry/syslog/NetFlow)
Event correlation and service mapping
Capacity forecasting and lifecycle management
Drive
post-implementation validation
: performance testing, failover testing, and operational acceptance criteria.
3) Executive / C-Level Customer Engagement & Technology Leadership (Primary)
Act as the
trusted technical advisor
to customer executives (CIO, CTO, CISO, VP Infrastructure/Operations).
Lead
executive-level workshops
and steer conversations from technical detail to business outcomes:
Risk posture, resiliency, compliance readiness
Cost optimization (CapEx/OpEx), vendor strategy, roadmap planning
Cloud/network strategy alignment
Present architectural decisions with clear trade-offs:
“Option A vs B” cost, risk, complexity, time-to-value
Explicit assumptions, constraints, and recommended path
Own the technical narrative in high-stakes settings:
QBRs/EBRs, steering committees, architecture review boards
Critical incident executive briefings (what happened, impact, mitigation, prevention)
4) Delivery Oversight & Technical Governance (Primary)
Provide architectural governance across the delivery lifecycle:
Review designs for correctness, security, scalability, and operational readiness
Ensure implementation matches the design intent
Lead technical checkpoints: design review, pre-change readiness, cutover go/no-go
Define quality bars for:
Implementation standards and validation checklists
Documentation completeness and operational handover
Testing requirements (functional, performance, failover)
Partner with PMs and Delivery Leads on:
Scope definition, sequencing, risk and dependency management
Technical change windows and cutover strategy
5) Hands-On Technical Troubleshooting & Escalation Leadership (Primary)
Serve as top-tier escalation for complex issues:
Routing instability, asymmetry, BGP/OSPF issues, STP/loop events
MTU, fragmentation, application timeouts, TLS handshake impacts
Packet loss/jitter root causes across WAN/ISP/cloud edges
Firewall policy conflicts, NAT issues, segmentation misalignment
Lead bridge calls during major incidents; coordinate across teams/vendors:
Network, security, compute, storage, application, ISP, cloud providers
Use evidence-based troubleshooting:
Packet captures, flow analytics, logs/telemetry, traceroutes, synthetic tests
Translate technical root cause into
executive-ready summaries
.
6) Security, Compliance & Risk Integration (Key)
Ensure security is built into architecture and operations:
Segmentation strategy, least privilege connectivity patterns
Secure management plane, MFA/AAA, TACACS/RADIUS
Logging, auditability, and compliance controls alignment
Align designs with common requirements (as applicable):
Zero Trust principles, PCI/HIPAA/SOX/FedRAMP-like control expectations
Secure remote access and third-party connectivity patterns
7) Standardization, Automation & Best Practices Enablement
Drive adoption of network engineering best practices:
Architecture standards, naming conventions, IP schema, BGP communities, QoS strategy
Lifecycle standards: EOL/EOS tracking and refresh planning
Enable automation and reduce manual work:
Infrastructure as Code where practical (Ansible/Terraform)
Configuration templates, compliance guardrails, repeatable build pipelines
8) Mentorship, Leadership & Cross-Functional Influence
Mentor senior engineers and architects; elevate overall architecture quality.
Lead communities of practice; provide technical training and design patterns.
Set technical direction across multiple customer programs and internal initiatives.
Influence stakeholders without direct authority; drive alignment across sales, delivery, and operations.
#LI-BN1
You will be successful in this role if you have:
BA/BS degree and 8+ years’ relevant experience OR equivalent combination of education and experience
Master’s degree preferred
Required Hands-On Technical Skills (Typical Expectations)
Networking (deep)
Routing/switching: BGP, OSPF, ISIS, VRF, MPLS basics (where relevant)
Data center: EVPN/VXLAN (if applicable), leaf-spine designs, multicast (optional)
WAN: SD-WAN design, QoS, traffic engineering concepts, ISP integration
Services: DDI (DNS/DHCP/IPAM), NTP, PKI/certs impacts on network services
Load balancing and application delivery basics
Network Security (strong)
Firewalls (policy design, NAT, zones), segmentation models
NAC (802.1X), remote access, SASE integration patterns
Logging/telemetry integration for security and operations
Cloud & Hybrid (strong)
AWS/Azure/GCP networking fundamentals: VPC/VNet, TGW/vWAN, peering, private connectivity
Hybrid connectivity: VPN/Direct Connect/ExpressRoute, routing domains, DNS patterns
Operations / Reliability (strong)
Monitoring/telemetry, incident/problem/change management
Performance engineering: latency/jitter/loss and app experience
Documentation: runbooks, SOPs, as-built diagrams, acceptance criteria
Customer-Facing / Executive Skills (critical)
Executive storytelling and decision framing
Workshops and architecture reviews
Conflict resolution, negotiation, risk communication
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. US job seekers can find more information about Unisys’
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.
