Job Description
Job Description
Senior Manager, Payments & Strategic Partnerships
Role Overview
Join us at the intersection of
ecosystem, fintech, airlines, and online travel
—where innovation meets real commercial impact.
We are looking for a motivated and forward-thinking Manager / Senior Manager to help scale our
integrated ecosystem spanning payments, travel, and digital platforms
. In this role, you will contribute directly to revenue growth, enhance customer payment experiences, and build strategic partnerships across
airlines, online travel agents (OTAs), fintech players, and broader digital ecosystems
.
Working
closely with the Head of Payments & Strategic Partnerships
, you will play a key role in turning strategy into execution—bringing partnerships to life and delivering measurable business outcomes in a fast-paced, regional environment.
What You’ll Do
Build & Scale Ecosystem Partnerships
Identify and develop partnerships across
fintech platforms, airlines, OTAs, and digital ecosystem players
.
Support the growth of a connected ecosystem that drives seamless customer journeys across travel and payments.
Work closely with the Head to prioritise and execute high-impact ecosystem opportunities.
Drive Fintech & Payment Innovation
Collaborate with fintech partners to introduce and scale payment solutions such as digital wallets, BNPL, and alternative payment methods.
Improve customer payment experience by optimizing conversion, authorization, and success rates.
Work with global banks, card schemes, fintechs, and global payment providers to enhance performance and unlock cost efficiencies.
Accelerate Airline & OTA Commercial Growth
Execute strategic partnerships with
airlines and online travel agents (OTAs)
to drive bookings and ancillary revenue.
Support initiatives that increase traffic, conversion, and customer lifetime value across travel platforms.
Contribute to building integrated offerings across flights, add-ons, and travel services.
Support Strategic Deals & Commercial Initiatives
Develop business cases and commercial proposals across ecosystem, fintech, and travel partnerships.
Support negotiations and coordinate cross-functional teams to deliver partnerships successfully.
Contribute to structuring scalable and performance-driven commercial models.
Leverage Insights to Optimize Growth
Monitor key metrics including revenue, conversion rates, and payment performance.
Translate data into actionable insights to continuously improve outcomes.
Stay informed on trends across
fintech, airlines, OTAs, and digital ecosystems
to identify new opportunities.
Collaborate Across Teams
Partner with Business Units, Payment Product & Engineering, Finance, Risk, and Operations teams to deliver initiatives.
Act as a key execution partner to the Head of Payments & Strategic Partnerships.
Contribute to a culture of collaboration, speed, and continuous improvement.
What Success Looks Like
Strong contribution to revenue growth across ecosystem, fintech, airline, and OTA partnerships
Improved payment performance and customer experience
Successful launch and scaling of cross-ecosystem initiatives
High-quality partnerships with measurable commercial impact
Effective collaboration across teams and stakeholders
What We’re Looking For
5–10+ years (Manager) / 8–12+ years (Senior Manager) experience in
payments, fintech, airlines, OTA, or digital platform businesses
Good understanding of payment ecosystems (cards, online banking, wallets, BNPL, etc.)
Experience in partnerships, business development, or commercial roles
Strong analytical thinking and problem-solving capabilities
Effective communication and stakeholder management skills
A proactive, adaptable mindset with strong execution focus
