At Kapture CX, we are looking for a
Senior Legal Associate
in our Legal & Compliance team.
Who are we?
Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance Industries, The Coca-Cola Company, BigBasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.
Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.
What is this role all about?
As a Senior Legal Associate, you will play a key role in strengthening Kapture CX’s legal and compliance framework across customer, finance, employee, and partner ecosystems. You will work on high-impact commercial contracts, enterprise negotiations, and compliance initiatives while partnering closely with leadership, business teams, and external legal counsel in a fast-growing SaaS environment.
Sounds interesting?
Here’s a more detailed description of what you will do in this role:
You will draft, review, negotiate, and manage commercial agreements including SaaS contracts, NDAs, DPAs, vendor agreements, and partner contracts
You will handle complex contractual discussions around limitation of liability, indemnity, compliance, privacy, and risk mitigation clauses
You will collaborate closely with business, finance, HR, sales, and leadership teams to provide practical legal guidance that enables business growth
You will coordinate with external legal counsel and manage sensitive legal conversations with maturity and composure
You will contribute towards strengthening legal processes, compliance frameworks, information security policies, and governance practices across the organization
This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.
What does success look like in this role?
You are able to drive faster and stronger contract closures while balancing legal risk and business agility, becoming a trusted advisor to both internal teams and enterprise customers.
What would make you a good fit for this role?
Here are the basic requirements:
You have 2–3 years of experience in legal contracting, commercial legal operations, or corporate legal functions
You have prior exposure to SaaS, technology, or product-based organizations
You are comfortable handling enterprise customer negotiations and complex contractual discussions independently
You possess strong communication and stakeholder management skills while working across multiple teams
What are the most critical skills for this role?
You have strong expertise in commercial contracting, DPAs, and compliance-related legal frameworks
You are skilled at negotiating contractual terms while balancing business and legal priorities
You can manage external counsel and senior stakeholder discussions confidently
You have a structured and detail-oriented approach towards legal documentation and risk assessment
You will have an advantage if you:
You have prior experience working in a high-growth SaaS or AI-led organization
You have exposure to information security, privacy, or HR-related legal matters
You have experience building scalable legal templates and contracting processes
You can work effectively in fast-paced environments with evolving business priorities
Why should you be interested?
Here’s what you will gain from this role:
Opportunity to work on complex enterprise legal matters in a rapidly scaling SaaS company
High ownership and visibility while working closely with leadership teams
Exposure to global enterprise customers and strategic commercial negotiations
A chance to shape scalable legal and compliance practices in an AI-first organization
Does this sound like you?
Click the Apply button to let us know!
