About
LeadSquared
One of the fastest-growing SaaS companies in
the CRM space, LeadSquared empowers organizations with the power of automation.
More than 1,700 customers with 2,00,000+ users across the globe use the
LeadSquared platform to automate sales and marketing processes and run
high-velocity sales at scale.
We are backed by prominent investors such as
Stakeboat Capital and Gaja Capital. With a 1300+ strong and growing workforce
spread across India, the U.S., Middle East, ASEAN, ANZ, and South Africa,
LeadSquared continues to expand rapidly.
Recognitions:
Among Top 50 fastest growing tech companies in India – Deloitte
Fast 50
Frost & Sullivan’s 2019 Marketing Automation Company of the
Year
Among Top 100 fastest growing companies – FT 1000 Asia-Pacific
Top Rated Product on G2, GetApp, and TrustRadius
About
Professional Services @ LeadSquared
The Professional Services (PS) team works
closely with Sales and Customer Success teams to design, implement, and onboard
customers successfully onto the LeadSquared platform. The team plays a critical
role in revenue realization, customer adoption, and long-term satisfaction.
If you enjoy solving complex business
challenges, working closely with enterprise customers, and driving impactful
implementations, this role is for you.
Role
Overview
We are looking for a
Senior Implementation
Consultant (3–5 years experience)
with strong experience in SaaS
implementations, preferably in the
EdTech domain
, to manage enterprise
client implementations.
This is a
client-facing role based at the
customer’s location in Noida
, where you will act as the single point of
contact for implementation, integrations, and solution delivery.
Key
Responsibilities
🔹
Solution
Design & Consulting
Understand customers’ business processes, goals, and operational
challenges.
Design scalable solutions using LeadSquared to address customer
needs.
Map customer workflows and recommend process improvements.
Drive discovery workshops and requirement-gathering sessions.
🔹
Implementation & Delivery
Own end-to-end implementation lifecycle from kickoff to go-live.
Configure LeadSquared modules as per customer requirements.
Manage integrations with third-party systems.
Plan and execute data migration (customer data, digital assets,
workflows).
Ensure customers go live within committed timelines.
🔹
Stakeholder Management
Act as the single point of contact for implementation.
Provide regular status updates to client stakeholders and internal
teams.
Coordinate with Sales, Customer Success, Support, and Product
teams.
Conduct UAT sessions and facilitate sign-offs.
🔹
Post-Go-Live & Optimization
Track implementation KPIs and adoption metrics.
Conduct post-implementation reviews.
Identify automation opportunities to improve efficiency.
Suggest upsell / cross-sell opportunities where applicable.
Required
Skills & Experience
3–5 years of experience in SaaS implementation / solution
consulting roles.
Experience in EdTech implementations preferred.
Experience managing enterprise or large mid-market clients.
Strong understanding of:
SaaS application architecture
Cloud-based application delivery
API integrations
Data migration processes
Ability to manage multiple projects simultaneously.
Strong problem-solving and analytical skills.
Customer-first mindset with high ownership.
Excellent written and verbal English communication skills.
Ability to work from client location in Noida on a full-time basis.
Good to
Have
Experience working with CRM or Marketing Automation platforms.
Experience integrating student lifecycle platforms.
Basic understanding of SQL, APIs, or workflow automation tools.
Exposure to stakeholder management in education institutions or
EdTech companies.
What We’re
Looking For
High ownership mindset
Strong execution capability
Structured thinking and solution orientation
Ability to build trust with enterprise stakeholders
Comfortable working in high-growth, fast-paced environments
