It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Responsibilities (KRAs / deliverables/job expectations)
Systems owner and escalated support for local and Azure resources.
Work with other departments to integrate necessary systems and applications.
Provide recurring security reviews of internal and external systems.
Maintenance and support of CenTrak’s DNS provider.
Daily review of patching, vulnerability and other reports and remediating findings as necessary.
Monitoring and administering computer systems and networks
Administer local office network ensuring optimal performance and security.
Implementing and enforcing controls in accordance with existing compliance and policy standards.
Assist in maintaining SOC2 certification.
Continually improving existing IT systems, policies, and procedures
Providing escalated IT support for CenTrak employees via ticket, phone, email, and chat within established SLAs.
Contributing on IT projects.
Critical Success factors (critical / high impact aspects of role)
Azure
Oversee and manage Microsoft Azure cloud infrastructure, remediating DFC recommendations, scheduling maintenance, OS patching, etc.
Provide support for current and future resources such as VMs, networks and storage.
Configure SSO, APIs, and other integrations as required.
Assist in auditing users, groups licenses and other assets.
Security
Stay up to date on vulnerabilities, updating systems accordingly and mitigating risks.
Review security logs and reports from Azure and other systems daily, promptly remediating findings.
Promptly respond to security incidents, determining root cause and identifying steps for prevention.
Identify, assess and mitigate risks associated with third-party vendors and ensure compliance with regulations and policies.
Maintain compliant security scores within all systems.
Support CenTrak’s annual SOC2 certification by ensuring compliance of all applicable controls.
Assist in the review of IT and other department platforms to ensure systems are set up in accordance with CenTrak’s security policies and best practices.
Office LAN
Administer the office network, ensuring system up time, responding to alerts and promoting seamless end user experience for staff and guests.
Ensure system continuity and compliance of VLANs and other resources.
Provide support for network related issues.
Endpoint
Administer RMM and security platforms.
Implement and enforce IT policies on all assets.
Provide escalated support of CenTrak devices.
DNS
Provide Support and Maintenance of CenTrak’s DNS provider.
Make changes as needed to support other departments.
Academic qualification
Must have a bachelor’s degree in an IT field or a comparable combination of education, certifications, and experience.
Experience (exposure)
5 years of experience in a Systems Administrator or similar role.
Familiarity with Windows & MacOS, Active Directory, PowerShell, Microsoft 365, Microsoft Azure, Virtual Machines, Office 365 software suite.
Prefer experience with multiple IT support platforms and tools.
Experience with Dynamics 365, Power BI, Power Automate, and Azure Data Lake.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Not the right fit?
Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
