Role Overview
We are seeking an experienced
Manager – HR Operations
to lead and optimize end-to-end HR processes with a strong focus on operational excellence, employee lifecycle management, and compliance. The role will also oversee payroll as a critical function, ensuring accuracy and regulatory adherence. The ideal candidate will bring deep expertise in HR operations, strong process orientation, and hands-on experience in HR systems and compliance frameworks.
Key Responsibilities
HR Operations (Primary Focus)
Lead and manage
end-to-end employee lifecycle processes
: onboarding, confirmations, transfers, promotions, and separations.
Drive operational efficiency by
standardizing HR processes, SOPs, and policies
.
Ensure accurate maintenance of employee data in
HRIS (Keka preferred)
with high standards of data integrity and confidentiality.
Oversee administration of
employee benefits programs
, including enrollments, claims, and vendor coordination.
Ensure
compliance with labor laws, company policies, and statutory requirements
.
Support and manage
performance management cycles
, HR analytics, and reporting of key HR metrics.
Act as a key point of contact for resolving employee queries related to HR policies, processes, and benefits.
Identify and implement
process improvements, automation, and digitization initiatives
in HR operations.
Payroll Management (Secondary Focus)
Oversee end-to-end payroll processing ensuring
accuracy, timeliness, and compliance
.
Validate payroll inputs including
salary revisions, benefits, reimbursements, and statutory deductions
.
Collaborate with Finance for payroll reconciliation, reporting, and audits.
Ensure compliance with
payroll-related statutory regulations and tax filings
.
Handle payroll escalations and ensure timely resolution of employee concerns.
Generate payroll reports and provide insights for decision-making.
Compliance & Governance
Ensure adherence to
statutory compliance, audits, and regulatory requirements
across HR operations and payroll.
Stay updated with changes in
payroll regulations
and drive implementation.
Maintain audit-ready documentation and support internal/external audits.
Strengthen governance frameworks and ensure risk mitigation in HR processes.
Qualifications & Skills
Bachelor’s degree in
Human Resources, Business Administration, Accounting
, or related field (MBA/PGDM preferred).
13–16 years of experience
in HR Operations with exposure to payroll management.
Strong hands-on experience with
HRIS platforms (Keka preferable )
and payroll systems.
In-depth knowledge of
compliance, and HR operations best practices
.
Strong analytical, problem-solving, and process improvement skills.
Excellent stakeholder management, communication, and interpersonal abilities.
High attention to detail and ability to manage sensitive/confidential data.
