As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How you will contribute:
Reporting to the People Analytics Manager, this role partners closely with HR and business leaders to shape workforce strategy using data.
This is a
strategic analytics role
, not a reporting or engineering position. You will be expected to help leaders frame the right workforce questions, interpret complex people data, and translate insights into clear recommendations that influence decisions around talent, cost, engagement, organization design, and workforce risk.
Success in this role requires strong analytical judgment, comfort operating in ambiguity, and the ability to confidently communicate what the data is saying — and what it is not — to senior HR and business stakeholders.
Partner with HR leaders to support workforce strategy through evidence‑based insight and analysis.
Frame ambiguous people problems into structured analytical questions that inform decision‑making.
Analyze workforce data to uncover trends, drivers, risks, and opportunities aligned to HR priorities.
Translate complex analyses into clear narratives, implications, and strategic recommendations.
Present insights to senior HR and business leaders using non‑technical, decision‑focused language.
Contribute to dashboards, scorecards, and scenario analyses that support both strategic planning and ongoing workforce management.
Apply predictive, diagnostic, and “what‑if” analysis where appropriate to support forward‑looking workforce decisions.
Partner with data engineering and analytics colleagues to ensure data is reliable, governed, and fit for strategic use.
Advocate for strong analytical thinking, clarity of metrics, and thoughtful interpretation within HR.
The Must Haves:
Bachelor’s degree in Business, Human Resources, Analytics, Computer Science, or a related field.
Demonstrated 7+ Years of experience using people / workforce data to support HR strategy, workforce planning, or talent decision‑making.
Strong analytical judgment and comfort working in ambiguous problem spaces where questions are not fully defined.
Proven ability to translate data into insights, recommendations, and strategic implications — not just analysis.
Confidence engaging with senior HR and business leaders, including challenging assumptions and explaining trade‑offs.
Solid technical foundation in analytics, including data modeling and visualization.
Working proficiency with tools such as SQL, Python, DAX, Power BI, Dataiku, or similar.
Strong communication and collaboration skills across technical and non‑technical audiences.
Nice to Have
Experience supporting workforce planning, organizational design, talent strategy, or HR transformation initiatives.
Familiarity with data warehouse or data lake environments (e.g., Snowflake).
Exposure to predictive analytics, scenario modeling, or advanced workforce analytics.
Experience working with large or global workforce datasets.
Assets
Enjoy influencing strategy as much as building analysis.
Are comfortable forming a point of view and advising leaders using imperfect data.
Care deeply about interpretation, judgment, and business impact.
Want to help HR leaders make better workforce decisions — not just deliver dashboards.
#LI-HK1
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
