Job Title:
Senior Data Analyst
Job Description
Technical Products and Services (TPS):
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Job Description
Role – Six Sigma Green Belts
DUTIES & RESPONSIBILITIES:
As a Six Sigma Green Belt, your expertise will help Concentrix clients align their people, processes and technology with a business strategy, and vision, for future success.
You will lead the Six Sigma improvement process; You will train, coach Yellow Belts across the various programs and sites; Initiate and lead value Green Belt [BB] projects that improve end-to-end processes and driving significant business impact; You will be required to work closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization; Provide Team Leadership in the application of Lean, Six Sigma tools, Digital and Process Excellence methodology; Conduct Quality Awareness, Lean and Yellow Belt Training within the organization; Coach & Mentor Yellow Belts and project teams to drive value for customers based on the roadmap cooperated with them; Promote Grass Root ideation across various programs.
Required Experience and Skills
Bachelor’s Degree
Lean Six Sigma Green Belt Certified
Strong understanding of Banking Operations
Experience in assessing client’s strategy, processes and maturity level from a business, operations and technology perspective and make appropriate and compelling recommendations for change
Highly experienced in leading process redesign, transformation and improvement
Demonstrated ability to translate lean six sigma and process improvement tools and methodologies into simple, practical action steps
Strong critical thinking and analysis skills
Proven project or program management experience with ability to handle multiple tasks (Project management degree/diploma/certification would be an advantage)
Proficiency in project management and statistical analysis systems like MS Project, Minitab etc.
Self-motivated and ability to work both independently and as part of the team
Organized person with attention to details, able to work simultaneously on different tasks
Good interpersonal, facilitation and presentation skills
Data-centric – quantitative, analytical skills and PC proficiency (Excel)
Problem Solving Approach – including logical, systems-oriented mindset
Change Orientation – Ability to embrace to changes quickly
Individual Performer – Ability to organize
Experience within the Banking and Capital Markets industry (preferred)
Expertise in conducting automation process discoveries will be an added advantage
Excellent verbal and written communication skills
Strong Power Point and Excel skills
Location:
IND Gurugram - 8Th Floor, Building 8C, DLF Cyber City
Language Requirements:
Time Type:
Full time
