About WeDoGood
WeDoGood was started when we realised that under-resourced entities are not able to grow due to lack of guidance and skillset. We are enabling growth by connecting them with skilled individuals who guide them and solve their problems. The skilled individuals come from top institutions and corporates with good experience and skillset.
We focused on not-for-profits and social enterprises for 4 years and worked with over 1200 organisations across 24 states of India. We are right now expanding to youth, trying to provide personalised and skilled mentorship within 4 hours leveraging AI and aim to support 1 crore youth by 2030. We have future plans to expand to small businesses as well.
About the Role
WeDoGood’s volunteer community is the engine behind our skilled volunteering and mentoring programs. As Senior Associate for Volunteer Community, you will own the experience of hundreds of skilled volunteers — from onboarding to engagement to retention. Your job is to make sure volunteers feel valued, stay active, and deliver meaningful impact through their engagement with WeDoGood.
This is an in-person role from our Bangalore office (Jayanagar), with 4 days in-office and 1.5 days work-from-home.
Responsibilities:
Own and manage the end-to-end volunteer lifecycle — sourcing, onboarding, engagement, and retention
Build and nurture a vibrant volunteer community through regular communication, events, and recognition programs
Develop and maintain volunteer engagement playbooks, SOPs, and communication templates
Track volunteer satisfaction, activity rates, and impact metrics; identify and address drop-off patterns
Coordinate with program teams and partnership teams to align volunteer supply with demand
Organise volunteer orientation sessions, appreciation events, and feedback loops
Handle volunteer escalations and resolve conflicts with professionalism and empathy
Requirements:
2–5 years of experience in community management, volunteer coordination, HR, or stakeholder engagement
Exceptional interpersonal skills — you genuinely enjoy working with people and building relationships
Strong organisational skills with the ability to manage large groups and multiple activities simultaneously
Excellent written and verbal communication skills in English
Data-oriented — comfortable tracking metrics and using data to drive decisions
Self-motivated and proactive — can work independently in a fast-paced environment
Willingness to work in a fast-paced, high-output environment (5.5 days, ~50 hours/week)
Nice to Have:
Experience managing volunteer programs, alumni networks, or professional communities
Familiarity with community tools (Slack, WhatsApp Business, Discord, or similar)
