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Senior Associate, Customer Service

at Nordson

Bangalore, India Mid Posted 2025-08-18

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About this role

Provides pre- and post-sale customer service and support across multiple sub families. Delivers timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound service center consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination. Troubleshoots and resolves customer complaints.

How to get this job at Nordson

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  2. Find the right person. ResuMail surfaces the actual recruiters and hiring managers at Nordson — not a generic careers inbox.
  3. Send tailored outreach. ResuMail drafts an email personalised to your resume and this role, then paces and schedules sends so you stay out of spam.
  4. Follow up. One polite nudge after 5–7 days roughly doubles reply rates — scheduled for you.

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