Porch & Vehicle Management:
Monitor lobby access and prevent unauthorised entry; inform management of VIP movements
Coordinate smooth vehicular traffic flow and enforce parking time limits (5-6 minutes peak, 10-15 minutes off-peak)
Ensure valet parking procedures are followed, including vehicle inspection, guest matching, and key management
Prevent unauthorised removal of hotel property
Gate & Access Control:
Oversee all gate operations (Associate Gate, Main Entrance, Receiving Bay) ensuring compliance with security procedures
Enforce frisking, vehicle checking, and gate pass procedures for associates, visitors, and vendors
Prevent unauthorised personnel access to restricted areas (Diesel Yard, Heart of House)
Maintain daily, weekly, and monthly security records
Receiving & Logistics:
Coordinate inward and outward movement of materials, supplies, and contractors
Verify all items through cargo scanning and authorised gate passes
Restrict unauthorised personnel and ensure proper visitor passes and departmental escorts
Guest Areas & Property Security:
Conduct hourly rounds of public areas and Heart of House to ensure no unauthorised persons, unattended luggage, or open rooms
Verify vendor and visitor authorisation passes
Investigate security indications (fire alarms, panic buttons, missing items) and document findings
TEAM MANAGEMENT & TRAINING
Train security associates on emergency procedures, SOPs (Fire, First Aid, Bomb Threat, Natural Calamities), and gate pass procedures
Conduct pre-shift briefings and assign responsibilities; ensure mobile phones are deposited during duty
Monitor team performance and report progress to management
Ensure all associates understand operational requirements and deliver expected outcomes
GENERAL DUTIES
Report 15 minutes early in clean uniform; review log books, message books, and previous shift briefings
Conduct twice-daily security audits and weekly property walk-arounds with documentation
Ensure all offices, departments, and fire exits are locked and unobstructed during rounds
Maintain security log books documenting all events, incidents, and investigations
Ensure compliance with BCAS/Delhi Police security programmes and safety checklists
Conduct monthly critical zone and safety reviews
Perform additional tasks assigned by management or noted in message/log books
