Service Delivery Manager with 12+ years of IT experience
Mandatory to have experience to work directly with customer and represent the project
Should be able to manage stakeholders at general management level and should be able to represent the RUN activities in the Steering meetings
Mandatory to have good experience on management of SAP Functional Support Projects. Should have very good understanding of ITIL processes
Should be able to manage the contract conditions and make sure that team is performing as per that
Accountable for KPIs, financial management for Fixed price contract and appropriate report.
Will be operationally involved with Customer, Domain Leaders, Teams to make sure that day to day operations are managed efficiently
Should be driving the Innovation and Value Adds as well as working closely with team for continuous improvement
Should be ok to work in French shift and French calendar. Should be ok to work on India Bank Holidays
Open to travel to France for short term (if required)
Total Experience Expected: 10-14 years
BE/BTech/MCA/MTech/MBA
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
