SAP Order to Cash Analyst

ABOUT US PHINIA: Advancing sustainability today, powering a cleaner tomorrow.     PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI®, DELCO REMY® and HARTRIDGE™. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.    At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality — developed and manufactured responsibly — that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.    Our Culture    PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.    Career Opportunities    We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow. JOB PURPOSE PHINIA is seeking an SAP Order to Cash Analyst to support the sustainment (operations), enhancement delivery, and ongoing transformation of PHINIA’s SAP environment across the O2C value stream—including Sales & Distribution, Shipping, Delivery, Billing, and Warehouse Management. This role will work closely with business teams, SAP architects, internal IT, and external partners to ensure stable O2C operations while contributing to PHINIA’s SAP S/4HANA transformation program. KEY RESPONSIBILITIES Key Responsibilities Support the Lead O2C Architect in end‑to‑end execution of the SAP Order to Cash workstream, including configuration, EDI/IDoc/API interfaces, output/forms, security roles, testing, L3 escalations, and service request management — using SAP Joule AI to accelerate troubleshooting and analysis. Coordinate with Sales, Customer Service, Logistics, Warehouse, and Finance teams to gather requirements, resolve issues, and drive improvements across O2C processes using Joule AI‑powered insights. Manage internal and external resources to deliver operational support, ERP enhancements, and transformation initiatives within the O2C value stream. Develop estimates, solution options, and deployment plans for O2C projects; leverage Joule AI for documentation, impact analysis, and test coverage recommendations. Support strategies and next‑generation O2C capabilities on SAP S/4HANA and SAP BTP (Integration Suite/CPI, extensions, workflows). Maintain and update Solution Manager / SAP Cloud ALM documentation, including process flows, specs, test scripts, and master data governance — using Joule AI where applicable. Support accuracy and governance for customer master, pricing, partner functions, shipping, delivery, and billing master data domains. Provide compliance, audit, SoD, and cost‑optimization support, using Joule AI to surface anomalies or evidence gaps. Monitor and troubleshoot integrations with EDI partners, 3PLs, WMS/EWM, CRM, transportation systems, and customer portals — using Joule AI for error pattern recognition. Contribute to S/4HANA transformation activities including fit‑to‑standard workshops, SIT/UAT cycles, data validation, cutover readiness, and hypercare stabilization. Drive continuous improvement through workflow optimization, automation, and Joule AI–assisted operational insights. - Perform ad‑hoc O2C and ERP tasks supporting PHINIA’s digital and cloud transformation initiatives   What we’re looking for Bachelor’s degree in Computer Science, Information Systems, Engineering, or related discipline 3–6 years of experience in SAP Order to Cash processes (SD, Shipping, Delivery, Billing, WM). Hands‑on exposure to SAP configuration basics, order management flows, pricing, output/forms, delivery/transportation processes, and billing execution. Experience troubleshooting IDocs, EDI messages, and integration issues with trading partners or 3PLs. Familiarity with SAP S/4HANA concepts, Fiori apps, and O2C simplifications is preferred.M16 Understanding of warehouse execution basics (WM or EWM)—inbound/outbound flows, picking/packing, shipping data. Familiarity with ITIL processes (Incident/Problem/Change) in an operational SAP environment. Automotive or manufacturing experience is highly desired due to EDI and O2C process complexity Responsible, reliable, and detail‑oriented with strong follow‑through. Strong communication skills with the ability to collaborate across business and IT teams. Analytical mindset with strong problem‑solving abilities SAP S/4HANA Sales (C_TS460) or SD certification — preferred. SAP Activate Explorer/Project Essentials — plus. ITIL Foundation — plus WHAT WE OFFER We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.  We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.  WHAT WE BELIEVE Product Leadership - Innovation that brings value to our customers  Humility - Seeking out diverse perspectives and working collaboratively  Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional  Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse  Integrity - Taking responsibility for our decisions and doing what is right  Accountability - Taking ownership of our actions and driving results SAFETY You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!   We also believe employee health and safety is everyone’s responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative. EQUAL EMPLOYMENT OPPORTUNITY PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status. VISA SPONSORSHIP   PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based. NO UNAUTHORIZED REFERRALS FROM RECRUITERS & VENDORS Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received. GLOBAL TERMS OF USE AND PRIVACY STATEMENT Carefully read the PHINIA Privacy Policy before using this website. Your  ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer:   PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website.  To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA’s website to verify the authenticity of any employment opportunities. Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com .