Role:
Salesforce Technical Lead
Location:
India, Remote
Experience:
7 - 10 Years
Algoworks
www.algoworks.co
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About the company
Algoworks is an award-winning artificial intelligence, engineering services and experience transformation firm with offices across the United States, Europe, South America and India. We bring together a global team of engineers, architects, designers, researchers and operators united by rigor, accountability and a commitment to delivering measurable results.
For over 20 years, Algoworks has partnered with Fortune 500 organizations across the Americas, Europe and Asia to define, build and run technology that drives meaningful business outcomes. Our work combines human-centered design, engineering excellence and AI-powered capabilities to solve complex challenges with clarity and precision. Innovation, particularly in the responsible application of AI, is embedded in how teams approach problem-solving and continuous improvement.
At Algoworks, growth is continuous and closely tied to impact. Teams collaborate across geographies and disciplines, strengthening outcomes through shared insight and collective expertise. The culture values transparency, open dialogue and an environment where every voice is heard and contribution is recognized.
Through collaboration, accountability and a focus on results, Algoworks operates at the intersection of technology and people, building not only advanced systems but strong global teams that elevate performance and create lasting impact.
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Role overview
We are seeking an experienced Salesforce Leader to drive end-to-end implementation, optimization, and integration of Salesforce across the organization. The role focuses on transforming business processes through automation, AI-driven capabilities, and a connected technology ecosystem. You will partner with cross-functional teams to deliver scalable solutions, enhance data visibility, and eliminate manual workflows. Additionally, the role requires strong ownership of analytics, reporting, and system integration to enable data-driven decision-making. The ideal candidate will combine technical expertise with business acumen to lead digital transformation and continuous improvement.
Key responsibilities:
1.Salesforce implementation and optimization
Lead the end-to-end implementation of Salesforce, ensuring seamless integration across all relevant business functions.
Optimize Salesforce configurations to leverage the full suite of Saleforce functionality.
Develop and implement best practices for NetSuite usage to maximize ROI and operational efficiency.
2.Business process automation
Identify, eliminate manual workflows by automating within Salesforce.
Integrate AI-driven tools to enhance operational efficiency and accuracy.
Develop or spearhead development of custom scripts and workflows to meet specific business requirements.
Build trusted internal relationships at every level spanning the organization to identify efficiency opportunities leveraging Salesforce around the globe.
3.Technology implementation and integration excellence
Lead Salesforce-related projects from inception to completion, including system integrations, data hygiene efforts, platform migrations, reporting and analytics initiatives, ensuring timely delivery and adherence to budget.
Embrace AI and the cloud, eliminate manual processes, replace discrete Excel analysis with automated dashboards, add analytics to business processes, become expert at integrating technologies at Algoworks.
Maximize value from key systems by leveraging modules in Salesforce, NetSutie, Jira, Keka, Office 365/SharePoint platforms, PowerBI, etc.
Communicate project status, risks and issues to stakeholders effectively.
4.AI and advanced functionality utilization
Stay abreast of Salesforce’s Enstein AI roadmap and integrate AI functionalities to enhance decision-making and predictive analytics.
Implement AI-driven features such as intelligent forecasting (e.g. cash forecasting), anomaly detection and automated insights.
Leverage machine learning models to optimize business processes and improve data accuracy.
Become one of Algoworks’ key experts on driving AI efficiency programs.
5.Reporting and analytics integration
Design and implement integrated reporting and analytics Salesforce tools to create visually engaging and intuitive dashboards and reports, emphasizing clear communication of complex data through charts, graphs and other visual elements, all within NetSuite.
Eliminate manual Excel-based reporting by leveraging Salesforce’s native reporting and analytics capabilities to create real-time dashboards and reports.
6.System integration and data management
Oversee the integration of Salesforce with other business systems such as NetSuite, Jira, Office 365, PowerBI and Keka (HCM).
Ensure data integrity and consistency across all integrated systems.
Develop and maintain data migration strategies and processes, as needed.
Work with engineers to automate and elevate multiplatform reports using PowerBI.
Develop and deliver compelling presentations and reports to the CEO, executive team, board members.
7.Continuous process improvement and analytics
Continuously evaluate, update and improve Salesforce configurations and processes. Implement feedback loops to gather user input and drive system enhancements.
Stay updated on Salesforce updates, new features and industry best practices.Identify/implement process improvements to enhance efficiency/effectiveness.
Utilize strong analytical skills to gather and analyze data, identify trends and drive data-driven decision-making. Translate complex data and insights into rigorous, clear, actionable recommendations.
Qualifications:
Bachelor's or master's degree in information technology, Business Administration, Accounting or a related field.
Minimum of 7 years of experience in Salesforce implementation and optimization, ideally with Salesforce certifications (Administrator, Platform App Builder, Platform Developer, Sales Cloud Consultant, Service Cloud Consultant).
Proven track record of leading end-to-end Salesforce buildouts and integrations.
Strong understanding of Salesforce modules and experience with AI and machine learning integration within Salesforce specifically.
Business acumen and experience in financial management or accounting.
Strong project management skills with experience in Agile and Scrum methodologies and Jira.
Ability to translate complex data into clear, actionable insights through visually appealing reports and dashboards.
Experience creating visually driven presentations to convey complex financial and operational performance and trends clearly and concisely to private equity sponsors, senior leadership and the board.
Savvy at building trusted internal stakeholder relationships across the org.
Experience optimizing Salesforce in an IT constellation including NetSuite, Jira, PowerBI, SharePoint and HCM platforms in general (Keka HCM experience is a bonus).
Ability to work independently and collaboratively in a fast-paced, global environment.
Nice to have skills:
Salesforce certifications (Administrator, Platform App Builder, Sales/Service Cloud, etc.).
Experience with NetSuite, Jira, PowerBI, SharePoint, or HCM integrations.
Exposure to AI/ML-driven business process optimization.
Strong financial systems or enterprise transformation experience.
Must have skills:
Strong expertise in Salesforce architecture, automation, integrations, and enterprise system management.
Experience with Salesforce AI capabilities, reporting, analytics, and business process transformation.
Strong stakeholder management, project leadership, and cross-functional collaboration skills.
Desired attributes:
A strategic thinker with a results-oriented mindset.
A strong communicator with the ability to influence and inspire.
A rigorous, data-driven professional with a passion for continuous improvement.
A proactive and adaptable leader with a positive attitude.
A team player with a collaborative approach.
A great personality and a fun person to work with.
A strong attention to detail and accuracy.
Interview process
2 rounds of discussion.
