Type:
Full time
Experience:
2- 6 Years
Location:
Mumbai
What You’ll Do
Manage a portfolio of strategic enterprise clients, ensuring long-term relationships built on trust, performance, and business impact.
Own and manage the P&L for key accounts to ensure profitability and sustainable growth.
Understand each client’s operational challenges and digital maturity to co-create customized transformation roadmaps.
Identify upsell and cross-sell opportunities across our suite of digital and IoT products to deepen account penetration and increase value realization.
Engage with senior business and technical stakeholders- including CXOs, to align on business outcomes, ROI, and innovation opportunities.
Act as a bridge between clients and internal teams, ensuring seamless execution, proactive communication, and high satisfaction levels.
Partner with delivery, product, and pre-sales teams to translate client requirements into actionable solutions and successful project rollouts.
Travel to client locations as required to conduct on-site meetings, business reviews, solution discussions, and relationship-building engagements to support deal closure and account growth.
Track account performance metrics, revenue potential, and client feedback to ensure continuous improvement and growth.
Stay ahead of industry trends in industrial digitalization, automation, and AI to advise clients on emerging possibilities.
Represent Faclon Labs at key client forums, reviews, and strategic discussions to strengthen long-term partnerships.
What We’re Looking For
3–8 years of experience managing strategic or enterprise accounts, preferably in industrial or digital solution environments.
Strong understanding of Digital/ IoT/ Automation/ AI technologies and their business impact.
Excellent communication, negotiation, and relationship-building skills.
Experience engaging with CXO-level stakeholders (preferred, not mandatory).
Analytical mindset with a proactive approach to problem-solving and client success.
You should not apply with us if
You don’t want to work in agile environments
The unpredictability and super iterative nature of startups scare you
You hate working with people who are smarter than you
You don’t thrive in self-driven, “owner mindset” environments- nothing wrong- just not our type!
About us
We’re Faclon Labs- a high-growth, deep-tech startup on a mission to make infrastructure and utilities smarter using IoT and SaaS. Sounds heavy? That’s because we do heavy lifting- in tech, in thinking, and in creating real-world impact.
We’re not your average startup. We don’t do corporate fluff. We do ownership, fast iterations, and big ideas. If you're looking for ping-pong tables, we're still saving up. But if you want to shape the soul of the company while it's being built- this is the place!
