Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process.
Maintain gifts inventory and coordinate the sending of gifts to clients.
Arrange site inspections for potential clients.
Promote positive relations with clients and attend to all requests expediently and courteously.
Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management.
Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue.
Plan & initiate action plan to approach and secure new business for the organization.
To determine effective and productive sales programs.
Relationship building with all the current and prospective customers.
Minimum 1 year of Experience in similar capacity or 2 years of Experience in F&B Service or Front Office.
BHM or MBA or Equivalent Qualification
