Training Delivery
Conduct Training of participants based on training needs identified for the assigned territory (local as well as central requirements)
Trainings can be in form of Class room training (CRT), Virtual training (VLT), On the Job training (OJT), e-learning modules (through LMS), Coaching and Mentoring
Measuring Training Effectiveness
Identify competency gaps – product knowledge, process knowledge, functional skills, customer experience for assigned manpower and work towards closing gaps through training
Conduct role-plays, OJTs, audits and assessments of the assigned manpower (Pre-training and Post training effectiveness)
Training MIS and Database Management
Preparation of Training Calendar coordinating with Regional and SHQ stakeholders as per std format
Submit training coverage reports, assessment reports, audit reports and analysis as per std formats
Engineer Preferred (BE/B.Tech) – with min 3 years of relevant experience in Training, Adult Learning & Development
Graduate – with min 5 years of relevant experience in Training, Adult Learning & Development
The incumbent is expected to deliver trainings at various locations for following participants – Dealer Internal Training Leads (Sales Coach), Dealer Front-end Sales Manpower and other critical profiles
Complete the Man days of training
Compile and Present Training Reports and tracking Training Effectiveness through Periodic Audits
Ensure that training coverage is in line with KPIs and Training Need Analysis
Basic & Advanced Automotive Technology
Automotive retail process knowledge
Knowledge of Automotive Allied Businesses (Insurance, Finance and Used Car Business etc)
General awareness of Indian Auto Industry (Size, Players, Segments, Products, Market Share)
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.
