Regional Performance Lead - Facilities Management

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Job Title: Regional Performance Lead –(Facilities Management) Location:  Bengaluru Company:  JLL Role Overview JLL is seeking a dynamic and detail-oriented Regional Performance Lead to support the Facilities Management (FM) contract for Client across the Asia Pacific region. This role will be responsible for driving performance excellence, enabling data-driven decision-making, and delivering high-impact executive presentations. The ideal candidate combines strong analytical capability, technology fluency, and exceptional communication skills to translate complex operational data into actionable insights for senior stakeholders. Key Responsibilities Performance Management & Reporting Lead regional performance tracking across all FM sites, ensuring alignment with contractual KPIs and SLAs Develop and manage dashboards, scorecards, and reporting frameworks using tools like Power BI, Tableau, or similar Analyze operational data to identify trends, risks, and opportunities for continuous improvement Executive Communication & Presentations Create high-quality, executive-level presentations for client reviews, QBRs, and governance forums Translate data into compelling narratives that drive strategic decisions Support senior leadership with briefing materials and client-facing communications Technology & Digital Enablement Drive adoption of FM technologies (e.g., CAFM, IWMS platforms like Corrigo, ServiceNow, etc.) Identify opportunities to automate reporting and enhance digital workflows Collaborate with tech teams to implement innovative solutions that improve efficiency and transparency Stakeholder Management Act as a key interface between JLL regional leadership and Client stakeholders Ensure alignment across countries, driving consistency in reporting and service delivery standards Support governance cadence including monthly reviews, quarterly business reviews, and audits Continuous Improvement Lead initiatives to enhance operational performance, cost efficiency, and service quality Benchmark performance across sites and implement best practices regionally Support transformation projects and strategic initiatives within the account Key Skills & Competencies Strong storytelling and presentation skills (PowerPoint mastery expected) Advanced data analytics capability (Excel, Power BI, Tableau) High level of digital and technology awareness in FM environments Excellent communication and stakeholder management skills Ability to synthesize complex data into clear insights Strong attention to detail with a structured, analytical mindset Qualifications & Experience Bachelor’s degree in Engineering, Business, Real Estate, or related field 8–12 years of experience in Facilities Management, Corporate Real Estate, or Performance Management roles Experience working on large, regional or global client accounts preferred Exposure to integrated FM contracts and KPI-driven environments Familiarity with FM systems (CAFM/IWMS) and reporting tools What Success Looks Like Clear, insightful, and impactful reporting that influences client decisions High-quality executive presentations that strengthen client confidence Improved visibility and consistency of performance across the region Increased adoption of digital tools and automation in reporting Strong, trusted relationship with Client and JLL leadership Location: On-site –Bangalore, Karnataka Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.