Key Responsibilities include:
Establish and publish local quality manual and quality system related documents to bring the laboratory’s quality systems and policies into compliance with quality system requirements, assure the quality management systems are implemented faithfully and effectively
Handle daily quality assurance related tasks including line audits, coordinate quality related activities with team leaders
Liaise with external parties (e.g. accreditation bodies, governmental departments etc.) and responsible for accreditation, recognition and related matters. Represent company to attend any external or corporate internal audits
Arrange annual internal audits and execute internal audit according to plan; conduct system audits, prepare audit report, review audit findings, issue CAR.
Investigate customer complaint case / proficiency test problematic result / lab errors discovered from audits and revision request, issue CAR and monitor the implementation of corrective / improvement actions, timely report to laboratory management and Asia QA Manager/ Leader, keep related records
Supervise equipment management, arrange external calibration to ensure the testing equipment delivers the desired level of accuracy at all times
Prepare quality reports (weekly and monthly) and host monthly quality meeting with location Laboratory management
Arrange and host Management Review Meeting, collect input materials from all related parties, prepare management review report and submit Annual Work Report and Statistical Data according to requirements
Prepare ISO 17025 and quality management system trainings materials, arrange quality training (both classroom training and eLearning); monitor training status in the location (including basic training and annual training plan), generate training status reports of the laboratory regularly
Other quality related tasks such as proficiency testing arrangement, monitor document control system, monitor subcontractor and supplier evaluation, monitor process of laboratory equipment / consumables purchasing and equipment maintenance
Support Laboratory Management for Lab Safety or 5S implementation
Other ad hoc tasks assigned by Senior Manager - Quality and Governance, Asia Laboratories, Regional QA Manager / Leader, Asia Laboratories, and/or Lab Operations Managers
Prepare budget estimation in accreditation, external training, PT/ILC, and equipment calibration and expense recording
Technical Requirements:
In-depth knowledge of ISO 17025 quality management system
Knowledge of metrological traceability and equipment management
Knowledge of measurement uncertainty
Ability to operate measuring instruments and knowledge of uncertainty calculation would be an advantage
Good planning, organizational, monitoring, communication and leadership skills
Good troubleshooting skills
Good training skills
Proficient in Microsoft Office
Preferred Qualifications:
In order to succeed in this role, you have:
Degree holder in a field related to chemistry, physics, mathematics, or engineering
ISO/IEC 17025 Internal auditor
5 years accredited laboratory working experience (e.g. have solid testing experience in Textile / Physical / Chemical testing) with two-years' experience to manage quality system as QA supervisor
Solid experience in handling NABL accreditation is a must, experience in handling “initial assessment” with accreditation bodies is an advantage
Experience in handling foreign accreditation is an advantage
Candidate who is accreditation bodies' approved signatories with less QA background will also be considered
Fluent in written and spoken English and local language.
Self-motivated
Analytical mind and logical thinking
