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Program Manager, Integrations

at Toddler Town

Bengaluru, India Manager Posted 2026-05-06

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About this role

Toddle is an AI-powered teaching and learning platform for K–12 schools. Built by educators, for educators, it is used by over 200,000 educators across 2,500+ schools in 100+ countries . Teachers today work 50+ hours a week. Too much of that time is spent navigating fragmented systems and administrative overhead. Our BHAG (Big Hairy Audacious Goal) is to save teachers 10+ hours every week while helping elevate their practices , so that time can go back to what matters most - teaching, learning, and meaningful time with students. Our approach is three-pronged. First, Toddle brings the entire teaching and learning lifecycle into one place . Teachers plan and map curriculum, create assessments and gradebooks, maintain student portfolios, communicate with families, and generate progress reports and transcripts - all from a single, coherent system. Toddle also supports adjacent workflows where teachers are closely involved, including attendance, timetables, calendars, accreditation, behaviour management, analytics, and insights. Second, every layer of the platform is deeply AI-powered . Educators work with a thoughtful AI partner to plan curriculum, create lessons and assessments, assist with grading, write progress report comments, and derive insights from data. Toddle also offers student-facing AI Tutors, enabling highly personalized and immersive learning experiences. Third, Toddle integrates seamlessly with the broader school technology ecosystem . The platform supports 50+ integrations across SIS platforms, content providers, data & integration platforms, and workspaces such as Google, Apple, and Microsoft. You can watch our founder and CEO’s overview of Toddle here . Headquartered in India with a multicultural team across 20+ countries, Toddle is built by former educators and school practitioners who understand the realities of classrooms firsthand. We care deeply about craft, clarity, and reducing unnecessary complexity for teachers. People who thrive at Toddle enjoy building thoughtful systems, care about real-world impact, and are motivated by long-term change in K-12 education. Here are some key facts about us: Currently used by 2,500+ schools and 40,000+ teachers from 100+ countries Global revenue – 40% from Americas, 30% from EMEA, 30% from APAC NRR > 115% NPS > 70 Annual churn < 5% Inbound led GTM motion fuelled by positive word-of-mouth We love solving for Creating delightful experiences that help teaching teams collaborate better & be more effective Building tools that help teachers personalize learning for their students Helping teachers around the world connect with each other meaningfully We are at a series A stage right now, growing fast in the SaaS Ed-tech space, and have been funded by Sequoia, Matrix, Beenext, and Better Capital among others. Here’s what you’ll be doing As Program Manager, Integrations, you will lead Toddle's Integrations function with a dual mandate — (1) building integrations as a strategic business moat that drives school stickiness and retention, and (2) ensuring world-class integration delivery and support. You will manage a team of L1 Support Engineers, own the end-to-end delivery of SIS integrations for schools across the globe, and lead the identification and expansion of Toddle's integration ecosystem across geographies and school types. To break this down, you will: Build integrations as a competitive moat — set up integrations as a strategic advantage by setting up SISs, LTIs and other edtech platforms; identify the highest-value integration opportunities by geography and school type; and work with Product, Sales, and Success teams to ensure integrations are a key reason schools choose and stay with Toddle Own the vendor and partner ecosystem — build and maintain strong relationships with SIS and LTI vendors, serve as Toddle's primary point of contact for integration partnerships, and help position Integrations not just as an onboarding function but as a strategic differentiator Lead and develop the L1 Support team for Integrations — set direction, manage performance, support day-to-day problem-solving, and build a high-performing team culture Own integration delivery end-to-end — oversee timelines, quality, and school experience across all active integration setups and Academic Year Rollovers Drive process improvement — identify bottlenecks across the integrations workflow, build SOPs and playbooks, and lead initiatives to reduce average turnaround time and improve school experience Leverage AI and internal tooling — evolve the team's use of AI-assisted tools and automation to increase efficiency without compromising quality Collaborate cross-functionally — work closely with the tech teams and buddies to align on integration priorities, flag systemic issues, and improve the integrations product Be technically hands-on — learn and work directly with API configurations, Postman, and Excel to investigate and resolve complex integration issues, and step in when the team needs support on hard escalations Track and report on function health — own KPIs and SLAs for the integrations function, surface risks proactively, and keep leadership informed Is this someone that looks like you? Experience: 3–5 years in technical operations, SaaS implementation, or program management Strategic Mindset: Able to think about integrations at the level of business strategy — formulate a point of view on where Toddle should play and why (geos, tools), translate that into a prioritised roadmap, and drive cross-functional teams around it Technical grounding (preferred but optional): Familiarity with REST/Batch APIs, SIS platforms, and tools like Postman; comfortable digging into data and debugging integration issues Comfort with data: Able to handle large datasets, perform audits, and build tools that help the team work faster Excellent communicator: Can navigate technical conversations with school IT directors, LTI/SIS partners as well as conversations with internal teams Loves solving complex, ambiguous problems with high ownership and a bias for action We deeply value building the right culture at Toddle, and these are a few things that we look for in each hire – Coach-ability, Curiosity, Ownership, Hustle and Humility. Excited about the role? Here are a few more benefits: Flexibility at work Work from anywhere – home, co-working space, cafe or even the hills Block “no-meeting hours” to enable uninterrupted focused work Exposure to diverse learning opportunities Work across different projects & teams to develop skills outside of your core expertise Access to a small budget towards learning (e.g. books, online courses, substacks) Industry best leave policy                       We trust you fully on your commitment to our mission and your judgment on planning your time and taking leaves: No cap on the number of sick or casual leaves Special paid leaves for childbirth, wedding etc. And if in any circumstance you feel burnt out – there is a little something for this too!        4.No bell curve performance evaluations                       We put in a lot of work to hire the best, and therefore we don’t expect anyone to deliver less than the best!         5 .And yes, a super fun and diverse group of folks to collaborate and grow with Still with us? Here’s the process: Shortlisting: Complete the application on this page. We’ll check out your application and assess it for a fit If shortlisted, you will hear from us within 2-3 days of the submission Once shortlisted, we usually do about 2-3 rounds of interviews, a written assignment, and deep reference checks. We value everyone’s time hence we make it a point to communicate proactively at all stages of your application. You can always reach out to us for any questions.

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