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Program Manager - Business Operations

at Hsquare

Delhi, India ₹12L–₹18L Entry Posted 2026-01-16

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About this role

Who are we? CoPlay (powered by Hudle) is a community first brand that operates 40+ premium sports facilities across the country. We want to build the biggest and the most loved sports community brand and aim to build and operate 250+ sports clubs across the country over the next few years.  About the Role?   We’ve outgrown our manual processes. We are transitioning from "Day to-Day Firefighting" to "Systems-Driven Outcomes." We need a Program Manager who can design the infrastructure that allows us to scale without breaking. Key Responsibility Areas (KRAs) Architect the CoPlay Operating System. Design, document, and deploy SOPs that make 250 sport clubs run as seamlessly as one. Build and own dashboards that provide real-time visibility into execution and performance.  Optimize our tech stack. If a task is manual and repetitive, your job is to automate it. Own, ideate and execute high impact initiatives across functions to drive efficiency, high quality results and long term stability.  Act with the founder’s mindset. Proactively identify bottlenecks and solve them before they escalate. You are likely to be someone -:   Experience - 2 to 5 years (3.5 years is our "sweet spot"). Has worked in a Phygital startup (Physical ops + Digital scale). Has built and scaled operating systems in fast-moving environments. Who measures success by organisational clarity, not personal credit. Eats Google Suite for breakfast, are comfortable with tools like Zoho, Notion, ClickUp. Is curious about how AI can simplify your life. Is preferably an MBA, but we care more about the potential you bring to the table. The Role is not for -:   If you build strategies but don't like getting your hands dirty with implementation, this isn't for you. We want the "Ghost in the Machine." Success is when the system works so well that you are invisible. If you’re comfortable with "how things have always been done," you won't survive the scale. Salary - Rs. 12 to 18 LPA Location - Delhi, HQ

How to get this job at Hsquare

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