Overview of the Role:
We are looking for a Program Design & Effectiveness Associate to drive evidence-based program improvement and scalable growth. This role involves designing pilots, reading implementation signals and deriving patterns, translating findings into decisions, and coaching on-ground teams to apply changes with fidelity across programs and learning centers.
Key Responsibilities:
Project Management:
Lead and manage the full lifecycle of projects from initiation to closure.
Develop detailed project plans, including scope, goals, deliverables, required resources, and timelines.
Monitor and report on project progress, addressing any issues that arise.
Research and Development: Program Design & Field Experimentation:
Define pilot program or project hypotheses, success metrics, and a practical comparison approach, such as baseline vs comparison group or time-based comparisons.
Develop pilot design covering scope, site selection, timelines, roles, risk controls, and SOPs.
Design and develop content and student learning materials for the program.
Drive the pilot operations through readiness checks, observation plans, training plans, and consistent troubleshooting.
Lead mid-pilot sensemaking and post-pilot synthesis.
Make clear improvement recommendations with documented learnings.
Evidence-based decision support:
Develop clear evaluation questions that connect directly to decisions the organization needs to make.
Design and map indicators, data collection tools, and analysis approaches.
Produce reports with insights and recommended actions for program improvements.
Program Health and Implementation:
Build and maintain program health dashboards, heatmaps, or signal trackers.
Detect patterns such as stagnation, decline and outliers.
Diagnose root causes using mixed methods, including interviews, FGDs, surveys, observations, process audits, and data validation.
Produce learning briefs and trend diagnostics with recommended actions.
Build training modules, aids, manager toolkits and facilitate training cohorts to support teams in maintaining program fidelity while adapting smartly to local contexts.
Foresight and Strategic Experimentation:
Run periodic/yearly forecasting cycles by scanning risks and opportunities across education, technology, policies and the volunteer ecosystem.
Translate collected insights into a structured pipeline of experiments, initiatives, or partnerships.
Collect and analyze required data from the said insights to evaluate the impact of the initiatives on student development.
Maintain reports and recommend roadmaps for continued improvement of the organization.
Required Skills:
Experience in project management and ability to manage multiple projects simultaneously and deliver results on time and within defined budgets and resource constraints.
Strong analytical skills, including the ability to design and evaluate pilots, conduct needs assessments, interpret program data, and translate findings into actionable improvements.
Experience in program or intervention design, including developing implementation plans, SOPs, learning materials, or scalable playbooks.
Ability to use data for decision-making, including trend analysis, pre/post comparisons, and identifying patterns in program performance.
Excellent communication and interpersonal skills, with the ability to collaborate across functions and engage field teams, leadership, and external stakeholders.
Proactive, structured, and result-oriented, with comfort working in evolving environments and driving continuous improvement.
