About ISDM
The Indian School of Development Management pioneers a transformative approach to management, envisioning a world that is just, equitable, and sustainable. Established in 2016, it serves as a foundational hub for cultivating a robust ecosystem and a cadre of skilled professionals dedicated to advancing social change globally.
Driven by the conviction that the social sector plays a pivotal role in addressing humanity's most pressing challenges, the school operates on the premise that effective management is essential for achieving significant impact. By nurturing talent in Development Management tailored to the unique needs of the social sector, the school aims to catalyze sustainable socio-economic and ecological progress on a large scale.
Recognizing the power of institutions to shape professional ecosystems, the school aims to establish itself as a beacon of excellence in higher education. Through this, it seeks to lay the groundwork for a thriving community of practitioners dedicated to driving positive change in society.
Over the years, the Indian School of Development Management (ISDM) has garnered validation, support, and funding from esteemed individuals and organizations. While numerous programs worldwide aim to cultivate management capabilities for the social sector, they often reside within larger university ecosystems or business schools, where they may receive lesser attention compared to mainstream programs. ISDM stands out as the sole institution globally dedicated to fostering a comprehensive ecosystem for Development Management, focusing on pioneering work in critical areas.
ISDM's initiatives encompass:
Knowledge Creation:
Establishing a Global Knowledge Hub to create, disseminate, and institutionalize contextual knowledge on building, leading, and managing social purpose organizations, networks, and platforms.
Talent Nurturing:
Offering the Post Graduate Program in Development Management (PGP-DM) to attract and develop top-tier talent capable of addressing management challenges within the sector.
Capacity Building:
Providing Strategic Capacity Building programs to enhance individual and institutional capacities in development management, thereby fostering sustainable and scalable social impact.
ISDM has successfully completed its Proof of Concept Phase and is now set for expansion over the next five years. Key achievements include high placement rates for PGP-DM graduates and plans for increased batch sizes, a new campus, international partnerships, and accreditation. The institute is also conducting research and establishing Centers of Excellence in various areas of social impact. Additionally, it offers programs for professionals and resources for grassroots organizations. Know more at
www.isdm.org.in.
ISDM invites individuals who share its vision to join in creating a dynamic, catalytic ecosystem and positioning India as a thought leader in Development Management, ultimately enabling sustainable social impact at scale.
We are seeking a highly motivated Program Associate to work closely with the Program Manager on strategic projects. This role will focus on end-to-end program implementation, stakeholder engagement and support with program outreach. The ideal candidate is proactive, adaptable, has excellent communication skills, and comfortable working with technology to ensure smooth delivery of programs and achievement of program goals.
Key Responsibilities
Program Execution & Delivery
Support end-to-end execution of two high-priority strategic projects, ensuring timelines, deliverables, and quality standards are met.
Manage day-to-day program operations, systems, and processes to ensure smooth implementation.
Track project milestones, prepare progress reports, and flag risks/issues proactively.
Stakeholder Engagement & Outreach
Actively interact with internal and external stakeholders to ensure program success.
Conduct outreach to prospective participants, respond to queries, and provide relevant program information.
Foster strong relationships with applicants and stakeholders to build trust and engagement throughout the admissions cycle.
Support the program M&E
Actively engage with researchers/advisors at ISDM to help design the tools for the program M&E reporting
Implement the tools (surveys, questionnaires, KIIs etc.) to collect data for the program stakeholders
Maintain the MIS for the program
Create the M&E reporting for the program
Lead Conversion & Enrolment
Work closely with the Program Manager to manage the applicant pipeline.
Nurture leads, follow up with prospects, and drive timely conversions from interest to application.
Maintain accurate records of outreach, applications, and conversions; provide regular reporting and insights.
Collaborate with marketing/sales teams (if applicable) to align messaging and campaigns for effective lead nurturing.
Technology & Systems Management
Work with LMS and other digital platforms to manage program content, delivery, and reporting.
Leverage technology tools (CRM, outreach platforms, virtual classrooms, etc.) to track leads and streamline applicant engagement.
Be comfortable learning and adapting to new platforms and digital tools.
Operational Support
Assist in budgeting, cost control, and vendor/partner management.
Generate post-program reports, analyze program data, and provide insights on program effectiveness.
Ensure compliance with organizational processes, systems, and quality standards.
Experience and Qualifications Required
Bachelors or Master’s degree in business preferred [not necessary].
Excellent English communication skills is a must
5-7 years of relevant experience in program management, admissions/outreach, stakeholder engagement, or operations.
Strong communication and presentation skills with the ability to influence stakeholders and drive conversions.
Proficiency in Microsoft Office applications and comfort with digital/virtual technologies (CRM, LMS, outreach platforms).
Any skills in designing and executing research tools will be additional bonus
High attention to detail, organisational skills, and ability to work under pressure with minimal supervision.
Proactive, adaptable, and solution-oriented mindset, with the willingness to learn and take ownership.
Strong relationship-building and negotiation skills, with the ability to manage vendors, partners, and applicants effectively.
Remuneration for this role will be commensurate with qualifications & experience. To learn more about us and apply, check out isdm.org.in/careers.
ISDM is an equal-opportunity organization with a particular emphasis on affirmative action. The culture of the organization is one of professionalism while also one that greatly values relationships.
