Job Title: Product Owner
About Prismforce
Prismforce is an industry-leading, Series A-funded SaaS platform revolutionizing the Talent Supply Chain for technology, IT services, and R&D/Engineering companies worldwide. Our AI-powered suite accelerates business impact through digitization, operational flexibility, and intelligent decision-making. With rapid growth and a client base of top global IT firms, Prismforce fosters innovation, collaboration, and continuous improvement in a dynamic, inclusive culture
Location
Bangalore
Job Description
The Product Owner is a hybrid leadership role merging classical Product Owner responsibilities with core Scrum Master functions. This position steers delivery excellence and maximizes team performance, bridging business goals, client interests, and product execution. The ideal candidate excels in backlog management, stakeholder communication, agile facilitation, and is passionate about understanding the product inside out.
Key Responsibilities
Sprint & Jira Board Management
Lead, facilitate, and continuously improve all Scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives
Own and administer Jira boards: Create & manage sprints, measure and publish health of the sprint through tech utilization, scope creep, etc.
Monitor sprint goals, remove impediments, ensure sprint deliverables meet quality criteria and timelines
Client Support Ownership
Act as the primary owner for client-reported issues, ensuring timely triage, communication and resolution.
Collaborate with Support team on the tickets, evaluate for accuracy & completeness, and prioritize it.
Collaborate with the engineering & QA teams to get the issues addressed, and lead their deployment based on client SLA
Communicate project status, risks, and client feedback to stakeholders, fostering transparency and trust
Product & Engineering Collaboration
Track tickets and ensure collaboration across the engineering pods and
Work closely with Product Managers, Engineers, and QA to deliver product features aligned to the product roadmap.
Foster a high-performing, collaborative, and cross-functional team culture
Product Understanding & Continuous Improvement
Invest time to gain in-depth knowledge of the product suite, user journeys, and industry context.
Drive continuous improvement through retrospectives, utilizing feedback to refine processes and raise product quality
Analyze and report on key performance indicators (KPIs), using data for iterative enhancements to team effectiveness and product value
Required Qualifications
Bachelor’s degree in computer science, Engineering, or equivalent
Minimum 4 years of experience in Agile roles (Product Owner, Scrum Master, or similar).
Expertise in Agile/Scrum methodologies and Jira (or equivalent Agile project management tools)
Product mindset with the curiosity to deeply understand product functionality and user needs.
Preferred Qualifications
Agile certifications (e.g., CSPO, CSM, PSM, SAFe) are highly valued
Strong analytical, facilitation, and communication skills with experience interfacing with clients and engineering teams
Technical familiarity—conceptual understanding of programming/DB querying is a plus.
Prismforce actively values diversity and inclusion, and welcomes individuals of all backgrounds to join our mission-driven team, driving innovation and excellence in the SaaS industry
