No of Position: 1
Experience: 3+ Years
Qualification: B.E. / B.Tech. / BCA / MCA / M.Tech
Work Location: Ahmedabad
Skill Requirement:
Minimum of 3 years of progressive experience in a dedicated training role, preferably as a Process Trainer within an IT or product-based software development company.
Strong knowledge of process documentation, instructional design, and adult learning methodologies
Proficiency with training tools, LMS platforms, and Microsoft Office
Exceptional verbal and written communication skills, with the ability to articulate complex technical and procedural concepts clearly and concisely to diverse audiences.
Proven ability to deliver engaging, interactive, and impactful training sessions.
Strong analytical capabilities to evaluate training effectiveness, identify trends, and recommend process improvements.
Proactive and solutions-oriented approach to identifying and addressing training or process-related challenges.
Ability to thrive in a fast-paced, dynamic IT environment and adapt to evolving business processes, technologies, and training requirements.
Role & Responsibilities:
Identify and assess the training needs of the organization through consultation with managers
Review and interpret existing process documentation (SOPs, flowcharts, guidelines) to ensure training materials reflect the most current procedures and best practices.
Conduct dynamic and interactive training sessions for diverse audiences, including new hires, existing employees, and cross-functional teams, using various modalities
Monitor the application of learned processes post-training and provide constructive feedback to employees to reinforce correct procedures.
Conduct refresher training sessions to support performance improvement and compliance
Collaborate with process owners to recommend and implement improvements to processes and workflows.
Develop and administer effective assessment methods to measure knowledge retention and the effectiveness of training programs.
Foster a culture of continuous learning, process discipline, and knowledge sharing across the organization.
