Key Responsibilities:
Hands-on expertise with
Asset Manager Tool, ServiceNow, CMDB, CSDM, and SACM processes
.
Develop, implement, and maintain
best practice standards, policies, and procedures
for planning, recording, monitoring, and maintaining hardware and software assets.
Design and implement continuous lifecycle management
of configuration items (CIs).
Ensure SACM processes are
fit for purpose, compliant with regulations, and aligned with organizational norms
.
Responsible for
process design, framework creation, and governance
.
Define and track
Key Performance Indicators (KPIs)
to measure process effectiveness.
Manage new requirements and changes to SACM processes.
Coordinate design work for
CI and Asset discovery, integrations, and data import methods
.
Collaborate with
IT stakeholders and business leaders
to improve asset management practices and ensure cost-effectiveness.
Support related IT processes such as
Change, Problem, and Release Management
.
Monitor, review, and support audits
, ensuring compliance with standards.
Provide
coaching and guidance
to CMDB stakeholders to ensure strong understanding of configuration and asset management, including its link to Change Management and other ITIL processes.
Represent SACM requirements in
Demand Boards
, prioritizing process-related IT developments.
Evaluate and recommend
new tools, technologies, and process improvements
to enhance IT efficiency and effectiveness.
Looking for Early joiners within 30 Days only
Please Note: Fraudulent job postings/job scams are increasingly common.
Beware of misleading advertisements and fraudulent communication issuing 'offer letters' on behalf of T-Systems in exchange for a fee. Please look for an authentic T-Systems email id -
XYZ@t-systems.com
.
Stay vigilant. Protect yourself from recruitment fraud!
To know more please visit :
Fraud Alert
