At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
Position Purpose
We are seeking a seasoned Principal Architect – Azure to serve as a trusted advisor for enterprise clients. This role combines architecture, client consulting, and delivery oversight, with accountability for designing scalable, secure, and high-performing Azure-based solutions. The incumbent will operate at a sponsor/executive engagement level, influence solution strategy, and drive successful delivery of medium-to-large, complex transformation programs.
Key Responsibilities
Client Engagement
· Partner with Sales and Delivery to shape solution strategy, develop technical roadmaps, and contribute to client proposals.
· Establish credibility as a trusted technical advisor at executive/sponsor levels.
· Lead consultative discussions on architecture decisions, trade-offs, and design implications.
· Translate complex technical concepts into business-aligned outcomes.
· Present solutions in a persuasive, business-focused manner tailored to diverse audiences.
· Challenge constructively and assert professional opinions when warranted.
Architecture & Project Delivery
· Lead medium-to-large scale technical requirement elicitation, solution design, and scoping workshops.
· Architect and define standards for high-complexity Azure solutions.
· Decompose requirements into actionable tasks and provide accurate effort estimations.
· Identify risks proactively and collaborate with PMs and leadership on mitigation strategies.
· Oversee technical execution and guide consultants to remove delivery impediments.
· Maintain a consistent track record of successful enterprise project delivery.
Technical Expertise
· Azure Compute (PaaS, Containers, AKS)
· Data storage strategy (relational & non-relational)
· Messaging & event-driven architecture
· API design & management
· Integration patterns & microservices
· AI & Search implementations
· DevOps / Platform Engineering
· Performance, scalability, reliability & release strategies
· Identity & Access Management (application-centric)
· Monitoring & Observability
· Fluency in Windows and/or Linux Operating Systems
Competency
· Strategic Architecture Leadership – Defines enterprise-grade Azure architecture strategy, establishes standards, and drives scalable, secure, and high-performance solution design.
· Executive Stakeholder Influence – Operates as a trusted advisor, effectively engaging sponsor-level stakeholders and translating complex technical concepts into business outcomes.
· Delivery & Risk Governance – Ensures successful program execution through proactive risk identification, mitigation planning, and delivery oversight across complex engagements.
· People & Thought Leadership – Mentors senior engineers, fosters technical excellence, and contributes to innovation, best practices, and capability building within the practice.
· Consultative & Results Orientation – Demonstrates strong business acumen, accountability, and a client-first mindset, consistently driving measurable impact and value realization.
Technology Stack
· .NET Core, C#
· Python / Node.js (preferred)
· Frontend frameworks (Angular, React, Blazor or equivalent)
· Mobile (Flutter, React Native – nice to have)
· ORM (Entity Framework / Dapper)
· CI/CD & Infrastructure as Code (IaC)
· Git, GitHub/ADO, pull request workflows
· Automated testing frameworks
· Agile delivery (Scrum/Kanban – principles over mechanics)
Education, Experience and Certification
· Engineering Graduate from Computer Sciences (all streams), Electronics and Communications with a min of 80% aggregate.
· 12+ years of overall experience in software engineering and cloud architecture
· 5+ years in Azure architecture and consulting-led engagements
· Experience working with enterprise or Fortune 500 clients
· Strong documentation, presentation, and communication skills
· Minimum three Microsoft Azure certifications across Application Development, DevOps, AI/ML, or Architecture tracks
· AZ-204, AZ-400, and AZ-102 highly preferred
