<div class="content-intro"><p>Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes</p>
<p>Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.</p>
<p>Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com</p>
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<div data-block="true" data-editor="ff64a" data-offset-key="aeb13-0-0">
<p data-offset-key="aeb13-0-0"><strong>What will I be doing?</strong></p>
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<li data-block="true" data-editor="ff64a" data-offset-key="4m03o-0-0"><span data-offset-key="4m03o-0-0">Lead and Facilitate Team Meetings: Coordinate regular team meetings to discuss best practices, monitor progress, and address any operational challenges</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="4m03o-0-0"><span data-offset-key="4m03o-0-0">Oversee Project and Resource Management: Review ongoing projects, manage resource allocation, and ensure that resources are efficiently utilized to achieve project objectives.</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="4m03o-0-0"><span data-offset-key="4m03o-0-0">Promote Team Collaboration and Growth: Organize and lead team-building activities to enhance collaboration, foster a supportive work environment, and drive team growth.<br></span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="4m03o-0-0"><span data-offset-key="4m03o-0-0">Manage Stakeholder Relationships: Engage with key stakeholders to review progress, address concerns, and minimize risks related to service delivery.</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="4m03o-0-0"><span data-offset-key="4m03o-0-0">Build and Develop Teams: Oversee the recruitment, development, and mentorship of team members, ensuring a clear growth path and alignment with organizational goals.</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="4m03o-0-0"><span data-offset-key="4m03o-0-0">Handle Escalations: Promptly address and resolve any escalations or issues that arise, ensuring timely and effective solutions.</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="4m03o-0-0"><span data-offset-key="4m03o-0-0">Strategic Planning and Reporting: Participate in planning and review meetings to align on strategic goals, prepare detailed reports on progress and outcomes, and provide insights for continuous improvement.</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="4m03o-0-0"><span data-offset-key="4m03o-0-0">Focus on Retention: Analyze factors contributing to turnover, collaborate with teams to develop retention strategies, and implement actions to improve client or employee retention.</span></li>
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<div data-offset-key="bc98-0-0"><strong>What skills do I need?</strong></div>
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<li data-block="true" data-editor="ff64a" data-offset-key="9p2j2-0-0">Above 8 years of experience in Onboarding and support of SAAS Products and leading teams.</li>
<li data-block="true" data-editor="ff64a" data-offset-key="9p2j2-0-0"><span data-offset-key="fddoc-0-0">Strong software background and ability to master product functionality.</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="b8ujk-0-0">Strong leadership skills with the ability to effectively lead meetings, inspire team members, and ensure clear and efficient communication across teams</li>
<li data-block="true" data-editor="ff64a" data-offset-key="1jp3h-0-0"><span data-offset-key="1jp3h-0-0">Deep understanding of client needs, with the ability to build and maintain strong client relationships, particularly in managing escalations and resolving conflicts.</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="1jp3h-0-0"><span data-offset-key="1jp3h-0-0">Proven experience in managing multiple projects and resources, with strong organizational skills to meet deadlines and optimize operations</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="54adm-0-0"><span data-offset-key="54adm-0-0">Ability to lead and work with remote teams across different timezones</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="aq38f-0-0">Excellent analytical skills to interpret data, identify trends, and develop actionable insights to improve operations and client satisfaction</li>
<li data-block="true" data-editor="ff64a" data-offset-key="al7e2-0-0">Familiarity with project management tools and platforms, with the ability to quickly adapt to new technologies and implement them effectively in your role</li>
<li data-block="true" data-editor="ff64a" data-offset-key="6n9jb-0-0"><span data-offset-key="6n9jb-0-0">Ability to learn new skills and operate in a fast-paced and changing environment.</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="t0ah-0-0"><span data-offset-key="t0ah-0-0">Experience in the wellness/spa industry is a plus.</span></li>
<li data-block="true" data-editor="ff64a" data-offset-key="355o6-0-0">Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.</li>
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<p><strong><span lang="en-IN">Why Zenoti?</span><span lang="en-US"> </span></strong></p>
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<li><span lang="en-IN">Be part of an innovative company that is revolutionizing the wellness and beauty industry.</span><span lang="en-US"> </span></li>
<li><span lang="en-IN">Work with a dynamic and diverse team that values collaboration, creativity, and growth.</span><span lang="en-US"> </span></li>
<li><span lang="en-IN">Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.</span><span lang="en-US"> </span></li>
<li><span lang="en-IN">Attractive compensation.</span><span lang="en-US"> </span></li>
<li><span lang="en-IN">Medical coverage for yourself and your immediate family.</span><span lang="en-US"> </span></li>
<li><span lang="en-IN">Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. </span><span lang="en-US"> </span></li>
<li><span lang="en-IN">Regular social activities, and opportunities to give back through social work and community initiatives.</span><span lang="en-US"> </span></li>
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<p><em><strong><span lang="en-IN">Join Zenoti and be a part of our mission to empower wellness businesses worldwide!</span><span lang="en-US"> </span></strong></em></p>
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</div><div class="content-conclusion"><p><em>Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</em><em> </em><em>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</em></p></div>
