Develop, implement, and enforce scalable Google ads and shopping policies across multiple geographies. Innovate tools, systems and processes for implementing policies to maximize efficiency and optimize resources.
Collaborate with policy, product and engineering teams to influence product and format policy decisions, in order to improve the user experience for policy-related issues at scale.
Manage and resolve escalations from internal and external stakeholders. Identify escalation trends and provide feedback to strengthen formats, systems, policies, and processes.
Identify gaps or conflicts in the existing policy framework, develop scalable solutions, and work to obtain consensus across the organization. Grow awareness and appreciation of advertising policy issues across the company, particularly among regional stakeholders.
Work with sensitive content or be exposed to graphic, controversial, or upsetting topics or content.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or a related field.
Preferred qualifications:
Master's degree.
Experience in Trust and Safety, policy implementation, and escalation management.
Experience working with cross-functional stakeholders such as engineering and product management.
Experience using data and technology to solve business problems.
Ability to exercise sound judgment in a crisis.
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing and fast environment.
