Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Prudential Health India is
a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India,
building journeys that truly empathize with the customer and offer a differentiated
experience.
To partner
with
us in this mission, we are looking for a talented
Manager – Product Management
to join our
Product & Propositions team
in Mumbai.
We are looking for exceptional talent
with
a
passion for transforming
the
health insurance experience
in India
.
If you have a
deep and thorough understanding of the current state of the industry and
a clear vision
of what a transformed future could
be
like, for the scope detailed in this
job
description,
we are eager to speak with you
!
As
a
Product Manager
, your typical week
will include the following...
Create
,
launch,
and refine
health
insurance
propositions
that
serve customer needs, improve
saleability,
and manage risk for the organisation
.
Own
the full product lifecycle
of
Health Insurance
products
including
Retail Indemnity
, F
ixed benefit
(Retail under Group and Standalone Retail) and Group
(Employer-Employee)
products
.
Conduct detailed
distributor
, customer
and
market research
and
competitive analysis
to
identify
new product opportunities and refine existing offerings.
Develop
compelling
, differentiated
product propositions
for
target customer
/ seller
segments
that deliver revenue and loss-ratio goals
.
Define and document
detailed product requirements
(constructs)
, including features, functionalities, pricing, and distribution channels.
Develop
policy wordings and
product filing document
s
, customer & sales collaterals
that address all regulatory requirements
while communicating the proposition with impact.
Manage
timely
resolution of all regulatory queries in collaboration with relevant functions, as
required
.
Lead development and execution of
go-to-market plans
, including marketing campaigns, sales training, and channel partner enablement.
Collaborate with cross-functional teams
spanning
actuarial
, distribution,
health management
,
marketing, underwriting, claims,
customer servicing, and
technology to
implement
and launch products
.
Define and document
system requirements
for products
, ensuring seamless integration with internal and external systems
and user journeys
.
Ensure
compliance
with all relevant regulations and
company policies
.
A
nalyse product performance data
to
generate data-led insights and
identify
areas for improvement.
Identify
and implement product enhancements and innovations to
maintain
a competitive advantage
;
Conduct regular product reviews and
manage
necessary adjustments to
feature basket,
pricing, and distribution
strategy
.
Conduct internal and external product validations, including feasibility studies, cost-benefit analyses, and customer feedback sessions.
Develop and implement effective channel and segment strategies to maximize product reach and penetration within the bank channel.
You could be the right candidate if you have
D
egree in
B
usiness, Finance, Insurance, Statistics or Cleared Actuarial Papers or related field or a related field.
A
Master of Business Administration
from a reputed institute
is desirable.
7
+ years of experience in product management, preferably in the health insurance industry
with
at least
3
years of experience in a stand-alone health insurer
Minimum of 5 years of experience in handling Retail and Retail Under Group products within the General /Health insurance industry with hands
-
on experience in Quotation Management
Excellent knowledge of Product configuration in core systems and
front-end
sales platforms
Strong understanding of the health insurance market, including industry trends, regulations, and competitive landscape.
Proven experience in developing and launching successful health insurance products.
Thrive in engaging and partnering with distribution teams and agent advisors to
achieve sales
outcomes.
Excellent analytical, problem-solving, and decision-making skills.
Effective communication
, presentation, and interpersonal skills.
Ability to work independently and as part of a cross-functional team.
Proficiency
in data analysis and financial modelling
.
This could be the gig for you if you…
Have built best-in-class processes from
scratch.
Are passionate about
leveraging
digital tools to transform customer
experience
.
Are passionate about consumer
behaviour
and culture; enjoy spending time with customers to understand what they
really need
. Have an attentive ear to listen to
new ideas
.
Join hands with other colleagues to solve for the customer.
Like to work in a culture where everyone can see what others are doing.
Take help from others when stuck and encourage others when there are setbacks.
Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization.
Location: Mumbai
Position: Manager
– Product Management
Prudential is an equal opportunity employer.
We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with
individual physical or mental health requirements.
