Profiles can be shared Directly at Saloni.Shah@Winfosolutions.com
Role: OIC Technical Consultant
Location: Hyderabad/Bangalore (Hybrid)
Years of Experience: 8 - 12 Years
Role Summary
The AMS OIC Consultant is responsible for supporting, maintaining, and enhancing integrations between Oracle Fusion Applications (ERP/HCM/SCM) and internal/external systems using Oracle Integration Cloud (OIC). The role operates within an Application Managed Services (AMS) model focusing on production support, incident resolution, and continuous improvement of integrations.
Key Responsibilities
1. AMS Production Support
Provide L2/L3 support for Oracle Integration Cloud (OIC) integrations
Monitor integration flows, scheduled jobs, and interface runs
Troubleshoot and resolve integration failures, data issues, and performance bottlenecks
Perform root cause analysis (RCA) and implement preventive fixes
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2. Integration Monitoring & Incident Management
Monitor integrations using OIC dashboards, tracking, and logs
Handle incidents, problems, and change requests as per ITIL processes
Ensure SLA compliance for issue resolution
Manage error handling, retries, and reconciliation processes
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3. Enhancements & Change Requests
Analyze business requirements and change requests
Design and implement enhancements to existing integrations
Perform impact analysis and regression validation
Optimize integration performance and design patterns
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4. Integration Development (OIC)
Build and maintain integrations using:
REST/SOAP APIs
File-based integrations (FBDI, HDL)
App-driven and scheduled orchestrations
Configure OIC components:
Connections, adapters, mappings, lookups
Implement secure, scalable integration patterns
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5. Collaboration with Functional & Technical Teams
Work with Finance, HCM, SCM teams to resolve functional issues
Translate business requirements into technical integration solutions
Coordinate with third-party vendors and upstream/downstream systems
Ensure end-to-end process continuity across systems
[recruit.net]
6. Testing & Release Support
Support SIT, UAT, regression testing cycles
Handle deployments across environments (DEV, TEST, PROD)
Assess and remediate impacts of Oracle Fusion quarterly updates
Support cutover, hypercare, and post-production stabilization
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7. Documentation & Governance
Maintain technical design documents, runbooks, and SOPs
Document integration flows, mappings, and error handling procedures
Ensure compliance with best practices, security standards, and audit requirements
Required Skills & Experience
Technical Skills
Strong experience in
Oracle Integration Cloud (OIC)
Hands-on with:
REST/SOAP web services
XML, JSON, XSLT transformations
OIC adapters (ERP, HCM, FTP, DB)
Experience with:
FBDI / HDL data loads
File-based and real-time integrations
Understanding of Oracle Fusion modules (Finance, SCM, HCM)
