Customer
The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.
Position Summary
Level
: Associate Business Transformation Architect
As an
Associate Business Transformation Architect/ Specialist
Senior at Deloitte Consulting, you will design, develop, and deploy enterprise-scale software solutions, lead the creation of robust pipelines and manage code deployment across environments. You will collaborate with cross-functional, global teams to translate functional requirements into effective deliverables, independently guiding and mentoring junior team members. Your role spans the full project lifecycle, including estimation, planning, execution, and tracking key metrics for analysis, ensuring high-quality and timely delivery of solutions.
Work you’ll do:
Design and build OIC integrations across Oracle Fusion ERP, CX, CPQ modules — applying orchestration, choreography, and scheduled patterns appropriate to each use case
Configure OIC adapters for Oracle SaaS, REST, SOAP, FTP/SFTP, JMS, Database, and third-party platforms like Salesforce, MSD, etc.
Author data mapping and transformation logic using XSLT, JEXL, and JavaScript mapper — with canonical data model alignment and schema versioning discipline
Implement error handling frameworks: dead-letter queue configuration, retry logic, idempotency controls for retry-safe payloads, and structured fault handling
Design and enforce API contracts using OAS 3.0: REST API design, OAuth 2.0 / JWT security policies, rate limiting, and versioning standards
Monitor OIC integration health in production: triage failures, diagnose payload errors, document root cause, and coordinate resolution with upstream and downstream system owners
Execute regression testing ahead of Oracle quarterly updates: maintain integration test scripts, document results, and escalate failures with clear reproduction steps
Maintain integration documentation: interface specifications, data mapping workbooks, error handling runbooks, and environment governance logs
Support technical workshops with functional and IT stakeholders at director level, translating process requirements into integration design decisions
The team:
Step into our Sales & Service team, where technology powers business impact and innovation drives everything we do. As a global, dynamic group, we deliver seamless, end-to-end solutions—advising on strategy, implementing advanced CRM or back-office platforms, and enabling continuous business improvement. Here, you’ll collaborate with passionate, creative minds to transform sales models, elevate service excellence, and optimize customer operations. If you’re ready to grow your expertise, make bold ideas real, and help redefine the customer experience for leading organizations, this is your next big move. Join us and shape the future of sales and service!
Qualifications
Must Have Skills/Project Experience/Certifications:
6–9 years of enterprise integration or Oracle cloud implementation experience
4+ years of hands-on Oracle Integration Cloud (OIC) delivery: integration build, adapter configuration, data mapping, and go-live support on production engagements
Demonstrated experience integrating Oracle Fusion ERP, HCM, or CX modules with third-party platforms via OIC
Proficiency with OIC integration patterns: orchestration, choreography, scheduled batch, file-based, and event-driven flows
Hands-on experience with OIC adapter configuration: Oracle SaaS, REST, SOAP, FTP/SFTP, Database, and at least one third-party SaaS adapter
Experience designing REST APIs using OAS 3.0 and implementing OAuth 2.0 / JWT security policies in Oracle API Gateway or OIC
Data mapping proficiency: XSLT, JEXL, and JavaScript mapper with experience applying canonical data models
Working knowledge of error handling design: retry patterns, dead-letter queues, idempotency controls, and fault envelope standards
Experience supporting Oracle quarterly update cycles: regression test execution, release note review, and integration impact assessment
Bachelor’s degree in computer science, Information Systems, Engineering, or related field, or equivalent practical experience
Good to Have Skills/Project Experience/Certifications:
Active Oracle certifications:
Oracle Cloud Infrastructure 2025/2024 Certified Application Integration Professional
Experience with Oracle B2B for document exchange: EDI (X12, EDIFACT), AS2/SFTP transport configuration, partner profile setup, and document routing rules
Exposure to Oracle Process Automation (OPA) or Oracle Visual Builder Cloud Service (VBCS) for low-code workflow and UI development
Experience with ERP-specific integration patterns: P2P (Procure-to-Pay), O2C (Order-to-Cash), R2R (Record-to-Report), L2C (Lead-to-Cash)
Exposure to middleware co-existence or migration scenarios (MuleSoft, Dell Boomi, Informatica alongside OIC)
Education
:
BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university
Location
:
Bengaluru/Hyderabad/Pune/Chennai
