Job Title
: Oracle Tech Support Team Member (Fusion Financials & EBS R12 )
Experience
: 4 to 6 Years
Education:
B.E./ B.Tech./ BCom/MBA
Location: Noida / Pune / Chennai
Key Skill:
Oracle Fusion Cloud Financials (Oracle E-Business Suite R12 – at least 2 Modules)
Job Summary:
The
Oracle Fusion Support Team Member
is responsible for providing
day-to-day operational support
for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications . This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in
Incident Management, Problem Management, and Change Management
processes.
Key Responsibilities:
Required Skills & Qualifications:
Experience in supporting
Oracle Fusion Applications and Oracle E-Business Suite (EBS)
Familiarity with key Oracle modules such as P2P, O2C, and GL.
Understanding of
ITIL framework
and processes (Incident, Problem, Change, Configuration, Service Request management).
Experience with ticketing systems of any ITSM tools.
Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing scripts.
Ability to communicate effectively with business users and technical teams.
Analytical and problem-solving skills with attention to detail.
Comfortable working in UK shifts.( 1:30 to 10:30 PM / 2:30 to 11:30 PM)
Soft Skills:
Strong interpersonal and communication skills both verbal and written.
Ability to work independently and within a team environment.
Proactive and customer-focused mindset.
Effective time management and ability to prioritize tasks in a dynamic environment.
Total Experience Expected: 04-06 years
B.E./ B.Tech./ BCom/MBA
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
