Officer, Middle Office, Setclear

Key Areas of Responsibilities • Trade bookings and processing. • Trade confirmations and Contract note. • Static and Reference Data maintenance • FX Processing (non-execution) • Update and Documentation of procedures, process maps. • Active management of day to day issues and queries from internal/external parties with Escalations as necessary. • Co-ordination with regional trade support groups, traders and customers to resolve queries / issues. • Active participation in UAT testing and related aspects of change management. • Reconciliation issues • Act as an authorizer and releaser for various systems • You must be able to supervise and have control over the daily BAU and Projects • Play a supporting role in projects, process & system improvements, cost & efficiency savings etc. • You must be able to multi-task and deliver work on time • You must be able to train new staff and junior staff on new tasks or work development or process changes Requirements • Bachelor’s or Masters in Commerce and Finance/Banking. • Graduate with minimum of 4 -8 years of experience in the securities or related industry. • Should have direct experience in Asian markets or who have Middle office experience will be given special consideration. • Coordinate with front office and other support teams, locally and globally, to address trade related enquiries and issues. • Knowledge of trade processing / contracting processes and procedures, reference data. • Reconcile and validate trade capture activity in timely and accurate manner. • Assist in resolving trade discrepancies caused from trade failures, breaks, etc. • Develop standard processes to route customer queries to correct department for timely resolution. • Monitor internal and inter-branch dealing to identify/escalate unusual trading activity. • Provide excellent and outstanding customer service. • Scrutinizing processes to identify issues within the flows and then working with senior management to drive through change and process enhancements. • Should be familiar with Microsoft Office and preferably have experience in the usage of operations systems/applications commonly used in securities related industry including ALERT, OASYS, etc. • Ability to work within a team environment. • Strong communication and interpersonal skills to interact with various levels of management. • Excellent time management, problem solving and analytical skills. • Ability to work accurately and with attention to detail. • Ability to work to deadline and deal sufficiently with time pressure • Excellent communication skills (verbal and written) are a must-have Stay informed on CITIC CLSA Job Opportunities Not the right fit? You can create a job alert to receive our latest job openings that meet your interest.