NOC Engineer (Tier 3)
Locations & Number of Openings
Delhi
Jaipur
Pune
Chandigarh
Experience:
8 years
Certification:
ITIL v3 (required)
Job Description
We are looking for a
NOC Engineer (Tier 3)
to lead and mentor our network operations team. The ideal candidate will have extensive hands-on experience troubleshooting complex environments and overseeing critical incident resolution.
Key Responsibilities
Own major incident management, serving as the escalation point for Tier 2.
Lead high-severity incidents, guiding resolution from start to finish.
Drive capacity planning, network optimization, and continuous improvement initiatives.
Develop and refine NOC processes, runbooks, and best practices in alignment with ITIL.
Coordinate with cross-functional teams for large-scale deployments, upgrades, and audits.
Preferred Skills & Tools Experience
Advanced Network Management
: vTeMIP+FAS, UCA+UOC, NNMi+NA, BPM+RUM+DIAG
Operations & Automation
: SMAX+AM, OBM+OPTIC+BVD, CIT+UCMDB, SA+OO
Infrastructure & Virtualization
: VMWare, Server systems (Windows/Linux)
Data Center
: DCIM systems, including chiller plants, AHU, HVAC & PAC
Qualifications
8+ years
of experience in network operations or large-scale infrastructure support.
ITIL v3
certification (required).
Deep expertise in routing, switching, firewalls, and advanced monitoring tools.
Excellent leadership, problem-solving, and communication skills.
Ability to handle fast-paced and high-pressure situations effectively.
Additional Details
Opportunity to lead cross-functional projects and mentor Tier 1 and Tier 2 staff.
Must be open to on-call support for major incidents.
How to Apply
Send your CV to shreyag@aeroqube.com with the subject line “NOC Engineer (Tier 3) – [Preferred Location].”
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