The Heartfulness Institute is a not-for-profit organization that aims to promote spiritual evolution through practical and innovative approaches. With a broad range of resources to meet different levels and needs, the Institute offers meditation, relaxation, leadership, well-being, and lifestyle programs to individuals around the world.
Work Location: Kanha Shanti Vanam, Hyderabad
https://g.co/kgs/4EiMgu
Responsibilities:
First Point of Contact for Network escalations at Kanha, Handling suppliers and service providers
Should be a player (or) manager, Ability to work under pressure, Able to motivate and coordinate the team, but also to deep dive technically if required to support the L3 and L2 as required
Organize and assign the incoming requests to the respective groups, Scope Service Requests, Change Requests & Incidents
Ensure operations coordination and management for daily activities
Ensure incident communication and critical incident communication to stakeholders
Develop excellence in Network service management, document Standard Operating Procedures
Arrange periodic process training for the resources, Define a process for handling calls and tickets
Participate in weekly incident review meetings, Manage monthly reporting on Incidents, and Monitor
Technical Skills
Juniper SRX firewall configuration
Juniper Core Switch Configuration
Juniper and Cisco switch configuration
DHCP server configuration
DNS and AD Server configuration
WLCs (wireless controller configuration)
NMS (Network Monitoring System) Server configuration
IPBX server configuration (Voip)
NAS (Network Attached Storage) Configuration
ESXI server Configuration
Web Proxy and PAC Server configuration
Vulnerability assessment
