Career Category
Information Systems
Job Description
Role Description:
As a Manager of Information Systems at Amgen, you will provide leadership and oversight to the organization's information systems function. You will collaborate with stakeholders to understand business needs, develop IT strategies, manage IT projects, and ensure the effective delivery of information systems solutions. Your strong leadership skills, strategic mindset, and technical
expertise
will contribute to the alignment of IT initiatives with the company's goals.
The candidate should be a self-starter and have a strong passion for fostering innovation and excellence in the biotechnology industry. The role requires a solid background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience.
Roles & Responsibilities:
Collaborate with product managers, designers, and engineers to support CTDA operations by automating tasks,
monitoring
system health, and minimizing downtime through incident response
Capture the voice of the customer to define business processes and product needs
Collaborate with CTDA business stakeholders, Architects and Engineering teams
to prioritize release scopes and refine the Product backlog
Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and
participate
in backlog reviews with the development team
Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog
Ensure Acceptance Criteria and Definition of Done are well-defined
Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders
Help develop and
maintain
a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements
Identify
and manage risks associated with the systems, requirement validation, and user acceptance
Develop &
maintain
documentations of configurations, processes, changes, communication plans and training plans for end users
Ensure operational excellence, cybersecurity, and compliance.
Collaborate with geographically dispersed teams, including those in the US and other international locations.
Foster a culture of collaboration, innovation, and continuous improvement
Basic Qualifications and Experience:
Master’s /Bachelor's degree with 8 - 13 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies
Functional Skills:
Must-Have Skills
Experience with Agile software development methodologies (Scrum)
and
SAFe
Excellent communication skills and the ability to
interface
with senior leadership with confidence and clarity
Strong knowledge of
ETL Processes
Familiarity with regulatory requirements for Clinical Trials (
e.g.
21 CFR Part11, ICH)
Good-to-Have Skills:
Experience in managing product features for PI planning and developing product roadmaps and user journeys
Experience
maintaining
SaaS (software as a system) solutions and COTS (Commercial off the shelf) solutions
Technical thought leadership
Able to communicate technical or complex subject matters in business terms
Experience with data analysis, data modeling, and data visualization solutions such as Tableau and Spotfire
Professional Certifications
(please mention if the certification is preferred or mandatory for the role):
ITIL (preferred)
SAFe
for Teams certification (preferred)
Certified Business Analysis Professional (Preferred)
Soft Skills:
Able to work under minimal supervision
Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work
Excellent analytical and gap/fit assessment skills
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Ability to manage multiple priorities successfully
Team-oriented, with a focus on achieving team goals
Strong presentation and public speaking skills
Shift Information:
This position
operates
on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours
.
.
