<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Konovo provides healthcare organizations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 300 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">As we transition from a service-oriented model to a product-driven platform, we are expanding our hybrid Bengaluru-based team. We are seeking a detail-oriented Medical Transcriptionist to help ensure the accuracy and quality of transcripts generated from qualitative interviews with healthcare professionals. In this role you will work a GMT hour shift, 1:30 pm-10:30 pm IST, to review AI-generated transcripts from qualitative interviews with healthcare professionals (HCPs), ensuring medical accuracy, contextual clarity, and research usability.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">As Konovo's Medical Transcriptionist you will work closely with research and technology teams, leveraging proprietary AI tools to input feedback and continuously improve transcription quality. This role offers the opportunity to leverage your medical transcription expertise, while working at the intersection of healthcare providers, qualitative research, and AI-enabled technology, helping improve the quality and reliability of insights generated through Konovo’s platform.</span></p>
<h2><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>How You’ll Make an Impact:</strong></span></h2>
<ul>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Review and validate AI-generated transcripts from recorded qualitative interviews with doctors and healthcare stakeholders to ensure high accuracy and clarity.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Ensure medical terminology accuracy, correct interpretation of clinical context, and speaker attribution</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Use Konovo’s AI-powered transcription and feedback tools to identify corrections, improve transcript quality, and help optimise the platform’s performance.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Flag unclear audio segments and suggest corrections or annotations</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Maintain a high standard of transcription quality that enables research teams to derive accurate insights from qualitative healthcare discussions.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Collaborate with internal research and operations teams to ensure transcripts are delivered on time and meet project requirements.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Continuously identify patterns or recurring issues in transcripts and provide feedback through use of internal AI tools that improves transcription processes and AI accuracy.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Maintain consistency in transcription formatting aligned with research standards</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Collaborate with research teams to ensure transcripts meet usability requirements for insights generation</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Adhere to confidentiality and data privacy standards</span></li>
</ul>
<h2><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>What We’re Looking For:</strong></span></h2>
<ul>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">2–3 years of experience in medical transcription, healthcare documentation, or clinical data review or a similar role.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Strong command of medical terminology and the ability to accurately interpret clinical conversation across specialties</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Exceptional attention to detail with consistently high accuracy in transcription and quality review</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Excellent listening, comprehension, and written English skills, including grammar, punctuation, and formatting</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Proven ability to work with audio files, transcription tools, and digital review platforms</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Comfort working in fast-paced, deadline- driven environments with multiple concurrent transcripts</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Experience with qualitative research interviews or healthcare market research is a plus</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">A mindset of continuous improvement, with the ability to identify patterns, flag inconsistencies, and evaluate overall transcript quality</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Strong ownership and accountability, with the ability to work independently while collaborating effectively with global teams</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">High integrity and discretion when handling sensitive healthcare information</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">AI-native mindset: you actively leverage AI tools to improve your output, move faster, and contribute feedback that makes the system smarter over time</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">qualitative research interviews or healthcare market research is a plus but not required.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Bachelor’s degree in life sciences, healthcare, medical transcription, or a related field preferred.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Ability to maintain confidentiality and handle sensitive healthcare-related discussions with professionalism.</span></li>
</ul>
<h3><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Why Join Konovo?</strong></span></h3>
<ul>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Join a fast-growing global team with opportunities for professional growth and advancement.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Become a part of an organisation that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Make a real-world impact by helping healthcare organisations innovate faster.</span></li>
</ul>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">If you’re eager to build a meaningful career in healthcare market research — and you’re smart, nice, and driven to make an impact — we’d love to hear from you!</span></p>
<p style="text-align: center;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Apply now to be part of our journey</strong></span></p>
