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Manager - Performance Management

at LenDenClub

Mumbai, India Mid Posted 2025-11-26

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About this role

About LenDenClub: LenDenClub is India’s largest RBI-registered (NBFC-P2P) Peer-to-Peer (P2P) lending platform. We are a platform for lenders seeking high interest with creditworthy borrowers, bridging the gap left by traditional credit institutions. With over 3 crore users and ₹16,000 crore+ in loans disbursed, we command more than 98% of India’s P2P lending market. Our 4.4+ rating on the App Store reflects our commitment to offering a trustworthy and secure lending experience. Powered by cutting-edge technology and a user-first approach, we are setting new benchmarks in India’s evolving fintech ecosystem. The progressive approach towards employee benefits has been acknowledged and appreciated and as a result, LenDenClub has been certified as a 'Great Place to Work' successively for four years by the Great Place to Work Institute, Inc. About InstaMoney: InstaMoney is our cutting-edge Loan Service Provider (LSP) platform, built to make borrowing fast, flexible, and fully digital for users across India. With over 30 million downloads, InstaMoney offers seamless credit access through a simple and intuitive mobile app. From Personal Loans and Merchant Loans, InstaMoney provides short- to mid-tenure credit solutions. Role Overview We are looking for a Performance Management Manager to own and drive the end-to-end execution of our Performance Management System (PMS). This role will work closely with hiring managers and leadership to ensure clear KPI alignment, structured reviews, meaningful feedback, and continuous performance improvement across the organization.The role requires someone who can balance process excellence, stakeholder management, and data-driven insights, while ensuring a positive employee experience. Key Responsibilities Own and execute the end-to-end PMS cycle (goal setting, quarterly/annual reviews, ratings, closures). Partner with hiring managers and business leaders to define, review, and align KPIs with business goals. Drive quarterly performance reviews and ensure quality feedback and development inputs. Enable managers with frameworks, guidelines, and best practices for effective performance conversations. Work with managers to identify high performers, improvement areas, and development needs. Track performance data, prepare reports, and share insights with leadership. Manage and improve PMS tools, processes, and workflows. Key Requirements 3+ years of experience in HR with strong exposure to performance management. Hands-on experience with KPIs, goal setting, and review frameworks. Strong stakeholder management and communication skills. Data-driven and process-oriented mindset. Experience working with HRMS / performance management tools Preferred Background MBA in HR Prior experience managing PMS in a fast-growing or mid-sized organization Experience working closely with cross-functional leaders and senior stakeholders

How to get this job at LenDenClub

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