Manager-People & Culture (Talent Acquisition & Operation)

About TartanHQ TartanHQ is an AI-first enterprise-tech company backed by 500 Global, Info Edge Ventures, and AngelList. We've raised ~$8.5M and are rapidly scaling toward profitability. Our platform powers operations for India's leading financial institutions including HDFC Bank, Bajaj Allianz, Care Health, Yes Bank, and 50+ enterprises. We provide three core products: HyperVerify (80+ verification APIs), HyperSync (unified APIs for HRMS/ERP/CRM), and HyperApps (AI agents for insurance, banking, and compliance automation). Role Overview We are seeking an HR Manager with 5+ years of experience and an MBA in HR to lead talent acquisition, HR operations, and administrative processes at TartanHQ. This role requires strong expertise in hardcore recruitment, employee lifecycle management, and HR compliance. You will build high-performing teams, ensure smooth onboarding, manage HR operations, and drive People & Culture initiatives that support our rapid growth. Key KPIs Time-to-hire: <45 days Offer acceptance rate: 75%+ Cost-per-hire optimization: Continuous improvement Candidate satisfaction: >4.0/5.0 Onboarding completion: 100% within 30 days HR compliance: 100% adherence Day-to-Day Responsibilities Your week includes: recruitment activities and interviews, onboarding and employee record management, HR operations and compliance, stakeholder collaboration with hiring managers, HR policy and process management, and Culture initiatives. You'll manage the complete employee lifecycle while building strategic partnerships with leadership. Core Responsibilities Talent Acquisition & Recruitment (45% time allocation) Manage end-to-end recruitment including sourcing and screening Develop strategic hiring plans aligned with business needs Build talent pipelines for critical and high-volume roles Partner with hiring managers on workforce planning Monitor recruitment KPIs (time-to-hire, cost-per-hire, acceptance rate) Ensure excellent candidate experience throughout process Conduct effective interviews and assess cultural fit HR Operations (35% time allocation) Oversee employee lifecycle management and documentation Ensure smooth joining and onboarding processes Support HR policy implementation and compliance Maintain HR databases, reports, and dashboards Manage employee records and information systems Ensure 100% HR compliance across organization Administrative Management (10% time allocation) Manage administrative processes and office operations Coordinate operational requirements with teams Support leadership with operational reporting Drive process improvement initiatives People & Culture Initiatives (10% time allocation) Work with leadership on workforce planning Act as bridge between management and employees Contribute to Culture initiatives and engagement programs Required Skills & Qualifications MBA in HR or Business Administration (mandatory) 5+ years in Talent Acquisition, HR Operations, and Administration Strong recruitment and hiring operations experience Excellent communication and stakeholder management skills Ability to manage multiple priorities in fast-paced environment Proficiency with HR tools, ATS platforms, and MS Office Preferred Skills Team scaling in fast-growing organizations Analytical approach to recruitment and HR operations HR process and workflow design expertise Performance management system implementation What We Look For Ownership mindset: You own recruitment outcomes People focus: You prioritize candidate and employee experience Strategic thinking: You align talent with business growth Operational excellence: You build scalable HR processes Continuous improvement: You optimize based on metrics and feedback Reporting To People & Culture Head