Manage AP Operations at SSC.
Driving automation initiatives and detailed Testing of each initiative in each IC and ensure timely implementation
Ensure all invoices are processed accurately within defined SLAs.
Supervise team deliverables related to the payment process to ensure timely and error-free execution.
Ensure timely closure of queries and open items.
Deliver ad-hoc requirements from units as and when required.
Review all Balance Sheet items and follow up with stakeholders for timely closure.
Provide complete audit support and respond promptly to audit queries.
Ensure process improvements and system controls are well established and effectively implemented.
Update and maintain dashboard data requirements for ISO compliance.
Act as Single Point of Contact (SPOC) for designated ICs
Liaise with ICs to understand their requirements and ensure timely circulation of MIS reports.
Prepare and share monthly and quarterly schedules for units under assigned responsibility.
Initiate, implement, and manage process improvements for smooth and efficient operations.
Update SOPs whenever instructions are revised or new processes are introduced and communicate changes effectively to the team.
Train team members and keep them updated on all process-related instructions.
Ensure cross-utilization and optimum utilization of resources.
Manage absenteeism to ensure operational continuity.