Location: Employees will work from Bengaluru office.
About Swiggy :
Swiggy is India’s leading on-demand delivery platform with a tech-first
approach to logistics and a solution-first approach to consumer demands. With a
presence in 500+ cities across India, partnerships with hundreds of thousands
of restaurants, an employee base of over 5000, a 2 lakh+ strong independent
fleet of Delivery Executives, we deliver unparalleled convenience driven by
continuous innovation. Built on the back of robust ML technology and fuelled by
terabytes of data processed every day, Swiggy offers a fast, seamless and
reliable delivery experience for millions of customers across India. From
starting out as a hyperlocal food delivery service in 2014, to becoming India’s
leading on-demand convenience platform today, our capabilities result not only
in lightning-fast delivery for customers, but also in a productive and
fulfilling experience for our employees.
Role - Manager - National Accounts
Roles & Responsibilities :
Complete ownership of Gourmet portfolio in City/Region and maintaining a
sustainable and mutually profitable growth on business.
Build a long term strategic partnership with high value accounts, leveraging
JBPs to drive market share for Swiggy
Use data resources available across business metrics and enable account
managers build deeper insights for partners on a regular basis
Manage and own complete the P&L across the portfolio effectively.
Understanding of Partner’s P&L and business decisions based on the same is
expected.
Strengthening quality of supply and ensuring that best of the Gourmet
restaurants partner with Swiggy.
Ensure positive movement in restaurant and customer experience metrics
Align monthly activation on consumer offerings and In App marketing
interventions in conjunction with the internal teams.
Continuously create new growth avenues for restaurants on the platform with
deeper engagements.
Look to partner on Out of App marketing solutions which can propel faster
growths for the brand on the platform.
Ability to resolve partner issues, escalate to right internal stakeholders to
resolve all issues/queries effectively.
Be on top of competitive landscape in terms of partners positioning in the
ecosystem
Manage, train and nurture a team of Account Managers and pave the journey
towards model account management
Desired Candidate:
MBA/PGDM from a tier-1 institute with 3-6 years of experience in Business
Development, Sales or Account Management.
A minimum of 1-2 years of Team management experience
Proven ability of effective internal and external stakeholder management and
build positive relationship with industry leaders
Proficient with MS office suite, data analysis, presentation and strategy
building
A competent decision-maker with the ability to develop, own and build a
strategic plan for ensuring the best restaurants partner with us.
Result oriented, data forward and a problem solving approach towards business.
Effective communication skills
Should be a team player, working alongside people from all walks of life
Identifies builds and uses a wide network of contacts with people at all
levels, internally and externally.
We are an equal opportunity employer and all qualified applicants will
receive consideration for employment without regards to race, colour, religion,
sex, disability status, or any other characteristic protected by the law
