About JUSTO
Founded in 2019, Justo RealFintech Limited is a listed, technology-driven real estate mandate company enabling developer growth through structured, execution-led solutions. Operating on an exclusive B2B model, Justo manages the end-to-end sales lifecycle—driving predictable sales velocity and faster cash flows. With ₹10,000+ crore in sales, 13,000+ units transacted, and 5,000+ channel partners, Justo has a strong presence across Mumbai (MMR), Pune and Nashik. Backed by a team of 500+ professionals and a proprietary tech ecosystem, Justo is built for real growth.
Job Title: Manager – CRM Support & Operations
Location:
Mumbai
Work Mode:
On-site
Key Responsibilities
Manage day-to-day CRM support operations, user access, configurations, and workflow coordination
Monitor application health, track issues, and ensure timely resolution with internal teams and vendors
Conduct user trainings, onboarding sessions, and drive CRM adoption across teams
Coordinate with vendors for support, renewals, billing, and operational dependencies
Identify process improvement and automation opportunities to enhance operational efficiency
KPI
CRM/application support ticket closure within SLA timelines
System uptime and operational efficiency metrics
User adoption and training effectiveness across teams
Reduction in operational errors and process escalations
Automation and process improvement implementation outcomes
What You Can Expect
Strong ownership-driven and performance-focused culture
Exposure to business operations, technology, and automation initiatives
Skills & Competencies
Must Have:
4–8 years of experience in CRM/application support or operations
Strong communication and stakeholder coordination skills
Experience in vendor management and operational reporting
Hands-on exposure to CRM systems and user management
Problem-solving mindset with attention to detail
Good to Have:
Exposure to QA/UAT processes and product thinking
Experience with automation tools or AI-driven workflows
Advanced MS Excel and MIS reporting skills
What You’ll Get
Competitive salary with growth opportunities
Exposure to high-impact operational and automation projects
Fast-paced and growth-oriented work environment
Direct interaction with leadership and cross-functional teams
Learning and career advancement opportunities
Why Join Us?
Join our team for unparalleled opportunities to contribute to a rapidly expanding organization. As we scale, you'll have the chance to make a significant impact and grow alongside us. We offer a competitive salary along with attractive incentives to reward your hard work and dedication. We provide ample opportunities for professional growth and career advancement. With our supportive environment and ongoing training programs, you'll have the chance to expand your skills and reach new heights in your career.
Apply Now:
https://www.justo.co.in/careers.php
