Managed Services Sales Specialist – TCV Growth
Description -
Role Summary
The
Managed Services Sales Specialist
is responsible for driving
high‑value Managed Services Total Contract Value (TCV)
through the identification, shaping, and closure of
multi‑year, outcome‑based managed services deals
.
This role leads consultative selling of
Managed Services portfolios
(including MDS, workplace, lifecycle, and digital managed services), owning the deal end‑to‑end—from early demand shaping through contract signature and handover—while partnering closely with Account Teams, Solution Architects, Pursuit, and Delivery stakeholders.
Key Responsibilities
TCV & Revenue Ownership
Own and deliver
Managed Services TCV targets
, with strong focus on
multi‑year, annuity‑based contracts
.
Build, manage, and convert a
robust Managed Services pipeline
through proactive account planning and early customer engagement.
Drive disciplined deal execution ensuring revenue quality, margin protection, and long‑term contract sustainability.
Consultative & Outcome‑Based Selling
Engage CIOs, IT Heads, Procurement, and Business stakeholders to position Managed Services as a
strategic operating model
, not a transactional add‑on.
Articulate customer value across cost optimisation, productivity, governance, security, sustainability, and service experience.
Influence customer requirements and RFPs toward HP’s managed services value propositions.
Deal Shaping & Pursuit Leadership
Lead opportunity qualification, solution shaping, commercials, and value justification for Managed Services deals.
Partner with Solution Architects, Engagement Leads, and Pursuit teams to design
scalable, standardised, and compliant managed service solutions
.
Own deal governance including OA/SOAR approvals, pricing, risk assessments, and contractual alignment.
Cross‑Functional Orchestration
Work closely with Account Managers, Managed Services Delivery, Finance, Legal, and Operations teams to ensure deal readiness.
Support integrated deals combining Managed Services with hardware, software, or professional services where required.
Ensure smooth transition from sales to delivery with clear ownership of deal intent and customer outcomes.
Customer Expansion & Lifecycle Growth
Maintain senior‑level customer relationships post‑signature to drive
renewals, extensions, and incremental TCV
.
Identify expansion opportunities within existing managed services contracts to increase scope, value, and stickiness.
Qualifications & Experience
Required
8–12+ years of experience in
Managed Services, IT Services, or Solutions Sales
.
Proven track record of closing
large, complex, multi‑year managed services deals
.
Strong understanding of enterprise buying cycles, RFPs, and outcome‑based / annuity service models.
Experience engaging CXO and senior IT leadership.
Preferred
Experience with Device as a Services, or workplace / digital managed services.
Exposure to Services Pursuit, Engagement Lead, or hybrid Services Principal roles.
Strong understanding of services delivery economics, risk, and profitability.
Relevant services or solution sales certifications.
Key Skills & Competencies
TCV‑driven managed services selling
Outcome‑based value articulation
Deal shaping, negotiation & closure
Financial & commercial acumen
Senior stakeholder influence
Cross‑functional leadership
Executive‑level communication
Success Measures
Achievement of
Managed Services TCV and margin targets
Pipeline health and conversion efficiency
Deal quality and contract sustainability
Customer satisfaction, renewals, and expansion TCV
Compliance with governance and delivery readiness
#LI-Post
Job -
Sales
Schedule -
Full time
Shift -
No shift premium (India)
Travel -
Relocation -
Equal Opportunity Employer (EEO)
-
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s
EEO Policy
or read about your rights as an applicant under the law here: “
Know Your Rights: Workplace Discrimination is Illegal
"