Experience: 5 years to 8 years
Mode of work: Hybrid (3 days to office every week)
Shift timing: UK Shift
Primary Skill Set : Cobol, DB2, JCL and VSAM.
Job Description:
* Responsible for coding, unit testing, application development/support, bug fixing and deliver tasks assigned as per predefined timelines and quality standards.
* Work on change requests from business.
* The resolution and recovery of assigned Incidents
* Analyzes incidents to identify service restoration actions to be taken
* Incident investigation and diagnosis of all priority type.
* Assists with classification and prioritization of incidents
* Detection of possible Problems and the creating a problem records
* Excellent analytical and problem solving skills.
* Investigates assigned problems through to resolution or error identification
* Handle ad-hoc requests for Service status or one-time information retrieval/reports
* Gather service data as needed for reporting and communications
* Analyzing the process and suggesting improvements
* Keeping affected business partners informed about progress
* Participate in implementation activities and provide post implementation support.
* Contribute towards updating knowledge assets
* Document all the learning’s from the project
* Adhere to the Agile Ways of Working
* Should be willing to work in Development/support in UK/India shift.
B.E / B.Tech / M.E / M.Tech / MCA / BCA
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
