About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
MAIN PURPOSE OF JOB
The Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork.
The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment. #LI-JC1
MAIN DUTIES
The following is a non-exhaustive list of responsibilities and areas of ownership of the Project Manager:
Project planning, scoping, requirements gathering and validation with client.
Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.
Risk analysis and contingency planning (plan-do-check-act cycle).
Leading the internal and external team to successful execution and delivery of client projects
Creating schedule and monitoring timeliness of delivery.
Managing the budget and controlling project costs.
Establishing and nurturing relationships with the customer, internal teams and external suppliers.
Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action).
Actively seeking ways to optimize delivery, client satisfaction, quality and profitability.
Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.
Ensuring finance systems are kept up to date and accurate.
Process documentation and knowledge management.
Ensuring profit of project is maintained through the management of margin.
Measures of success
Delivery of services in line with core KPIs for project management, which include but are not limited to:
client satisfaction;
on-time delivery;
cost control and profitability;
revenue throughput;
Client growth.
