About this role
Role Summary
We are looking for a highly creative and strategically minded
Learning Experience Designer
who can bring
strong
design
thinking, multimedia capability, and quality governance
to our internal learning portfolio.
T
his role is intended for someone who can elevate the overall learner experience by shaping the design approach,
conceptualising
engaging learning solutions, creating high-impact multimedia assets, and conducting rigorous quality reviews across digital learning products.
The ideal candidate will be able to take complex business and compliance content and translate it into learner-friendly, modern, visually engaging experiences suited for BlackRock’s professional audience. They should be comfortable working across multiple learning formats including
micro-learning, scenario-based experiences, animation-led explainers, and other emerging learning modes
.
This person will play a key role in ensuring that learning solutions are not only instructionally sound, but also visually compelling, user-centric, scalable, and aligned to firm standards.
Key Responsibilities
1) Learning Experience & Design Thinking
Apply
design thinking
principles to learning problems, with a strong focus on learner needs, usability, clarity, and engagement.
Translate complex content into effective learning experience concepts, structures, and creative approaches.
Partner
with stakeholders, SMEs, and internal teams to shape learning solutions that go beyond traditional click-through training.
Recommend the right modality for the need — such as micro-learning, scenario-based learning, guided journeys, multimedia-led explainers, or performance support assets.
2) Storyboarding & Creative Direction
Create strong concept notes, storyboards, design briefs, and visual approaches for digital learning solutions.
Rapidly interpret new subject matter and convert it into clear, compelling learning narratives.
Guide
the visual and interaction approach for modules that may later be developed by specialist developers.
Bring fresh thinking on how to make learning more engaging and modern for BlackRock employees.
3) Multimedia Design & Asset Creation
Create or direct the creation of multimedia assets including:
explainer
videos
motion graphics
simple animations
visual learning assets
micro-learning components
Use multimedia strategically to simplify complex concepts, especially in areas such as compliance, risk, AI, and financial topics.
Support the team in introducing newer, richer learning formats that improve engagement without compromising clarity or governance.
4) Quality Review & Learning Standards
Act as a
quality gatekeeper
for digital learning outputs created by internal or external developers.
Review modules for:
learner experience quality
instructional flow
visual consistency
interaction suitability
accessibility considerations
content clarity
overall production quality
Ensure outputs are aligned with internal design standards, brand expectations, and the intended learning experience.
Identify
improvements proactively and provide actionable feedback to designers / developers before
finalisation
.
5) Reusable Design Frameworks
Help define and
maintain
reusable design patterns, templates, and quality benchmarks for the team.
Contribute to building a more consistent, scalable, and modern learning design ecosystem across the function.
What
We’re
Looking For
Strong
design
thinking mindset
with the ability to solve learning problems creatively and practically.
Strong capability in
storyboarding, concept design, and learner-centric solution design
.
Good understanding of
modern digital learning formats
, especially:
micro-learning
scenario-based learning
multimedia-led learning
visual storytelling
newer, more engaging learning modes for a professional workforce
Strong visual judgment and ability to critique learning outputs meaningfully.
Ability to balance creativity with enterprise appropriateness, clarity, and quality standards.
Confidence in reviewing work created by others and raising the bar on learner experience.
Core Skills Required
Learning Experience Design
Experience designing engaging digital learning solutions for adult learners.
Strong storyboard and design-document creation capability.
Ability to translate business / compliance-heavy content into learner-friendly experiences.
Knowledge of modern learning design approaches and learner engagement techniques.
Multimedia & Visual Design
Strong multimedia sensibility, including video, visual storytelling, motion-led explanation, or animation-based communication.
Experience with tools such as Adobe Creative Suite or equivalent for multimedia asset creation.
Ability to create polished, professional, and enterprise-appropriate visual outputs.
Quality Assurance / Review
Strong eye for detail and quality.
Ability to assess and improve digital learning against defined standards.
Experience reviewing content for clarity, consistency, visual quality, and learner usability.
Good to Have
Familiarity with
Articulate 360
(Rise / Storyline) to review builds effectively and collaborate well with developers.
Familiarity with
Vyond
or similar animation tools.
Exposure to
AI-enabled content creation tools for learning / multimedia workflows
.
What Success Looks Like in This Role
Learning solutions feel more modern, engaging, and
learner-centric
.
Storyboards and creative approaches become stronger before development even begins.
Developers receive clearer, better-quality design direction.
Final outputs
improve in
quality, consistency, and usability.
The team starts adopting richer learning modes, especially micro-
learning
and newer digital formats.
Quality issues are caught earlier and with greater consistency.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit
@blackrock
| Twitter:
@blackrock
| LinkedIn:
www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
