Career Category
Information Systems
Job Description
ABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.
ABOUT THE ROLE
Role Description:
This role work
s
at the intersection of clinical
trial
operations, technology, and external partnership
and is critical for
supporting
the successful delivery of Amgen’s global clinical trials.
As a Lead Business Analyst, you will act as a trusted technology partner to global clinical trial teams, enabling the effective use of
Amgen
technolo
gies
by
specialist
external suppliers.
Y
ou
’ll have
respon
sibility
for managing
B2B
solutions for one or more capability
area
and for overseeing activities of other Business Analysts.
Y
ou
’ll
partner closely
with clinical teams, product owners, technology partners, and external
supplier
s
to t
ranslate complex business needs
and problems
into compliant, scalable, and sustainable solutions
.
Roles & Responsibilities:
Building
and maintain
ing strong
relationships
across
an extensive network of internal and external stakeholders.
Lead
comprehensive
business analysis to identify
,
understand
and
prioritize
IT requirements in the product backlog.
Own
the
imple
mentation and
deliv
ery of
IT
solutions and services for
one or more
s
upplier
c
apability
area
s
with
in
product team
.
Coordinating the activities of other analysts on the product team.
Ensuring
IT
solutions
comply with regulations
and information security policies
.
Partnering with
technology
owner
s
to deliver
B2B connectiv
ity
, integrations and c
ollaboration solutions.
Assessing new suppliers against
Amgen
’s
IT requirements and
documenting gaps and
risks
.
Supporting
change
management
and
end user communication for large
user groups
.
Maintain
ing
accurate documentation of systems and processes.
Staying informed
on the changing internal
and
external IT landscape
and continue to evolve and adapt
the
IT solution
s
strategy
t
o
maximize
effectiveness.
Basic Qualifications and Experience:
Any degree with 8 - 13 years
of
experience
working in
Life Science
,
Biotechnology
or
Information
Systems
Functional Skills:
Must-Have Skills
:
A
detailed
understanding of the clinical trial process and the
systems
used
to execute study delivery
(EDC, CTMS, eTMF.
et.c
.)
Customer focused and
a proven
business r
elationship manag
er
who is confident when
working with
technical and non-technical
senior
stakeholders
.
Collaborative team player with
excellent
verbal and written communication skills; able to
influence and lead
effectively across global, cross-functional and remote stakeholders.
Experience of overseeing and coordinating the work of other Business Analysts
A
bility to lead business analysis activities
to
capture and prioritize requirements through interviews and workshops
.
Knowledge
of
B2B and integration technologies, including APIs, secure file transfers
, VPN’s
and
Virtual desktops
Confident at
document
ing complex
testable business requirements
as
clear
user stories
and in formal specification documentation
.
Ana
lytical, detail orientated
with
excellent
problem-solving skills
.
Experience of working with or as an external
technical service supplier.
Practical experience and
understanding of Agile
methodologies, particularly the Scaled Agile Framework (
SAFe
)
Good-to-Have Skills:
Experience of working with or for a clinical trial supplier (CRO, Lab, Imaging,
e.t.c
.)
Working in
a
regulated
environment where compliance and information security is essential
Ability to
Project manag
e complex
longer term
deliverables
,
Proficien
cy
in
IT service
delivery
tools such as Jira, Jira Align, and Confluence
.
An advocate of
the use
of
DevOps
,
AI
and
Test Automation in delivery
Professional Certifications
(please mention if the certification is preferred or mandatory for the role):
Business Analysis certifications (IIBA
BABOK) or similar (
pr
ef
erred
)
Certified
SAFe
for Tea
ms
or similar (preferred)
Soft Skills:
Excellent written and spoke English.
A people person, with e
xcellent written and spoke English
.
Highly a
ccountable
, reliable
and proactive
.
Ab
le
to
self-
manage
activities across
multiple priorities
.
Shift Information:
This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
This role
has global responsibilities
which may require flexibility with work
ing
h
our
to align with key
global
stakehold
e
r
s
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request
an accommodation
.
.
